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About the Role

We’re looking for an Installation & Commissioning Engineer to work on in-property and site-based projects, installing, retrofitting, and commissioning Insite Credit and PrePayment metering systems for modern heat networks. You’ll play a key role in ensuring our smart metering solutions deliver seamless performance, reliability, and integration, helping customers and communities use energy smarter and more efficiently.

Responsibilities

Deploy Insite IT and PAYG smart metering systems on new build and residential sites.
Configure and maintain AMR systems including dataloggers, gateways, routers, repeaters, and IP power devices.
Retrofit and rewire existing Credit & PrePayment systems for optimal performance.
Diagnose and resolve technical issues with smart metering and RF networks.
Carry out scheduled maintenance and respond to callouts.
Work closely with third parties, including ISPs, BT, and cloud service providers, to ensure smooth system operation.
Provide expert technical advice to internal teams and clients.
Deliver hands-on training to ensure confident, compliant system use and upkeep.

Requirements

Previous experience with smart metering systems, RF networks, or similar field-based technologies is preferred.
18th Edition, wiring regs and Part P (ideal but not essential).
Confident in working independently with minimal supervision, demonstrating strong problem-solving abilities.
Competent in the use of laptops/tablets for system configurations and reporting (training provided).
Excellent communication and interpersonal skills for effective client and team interactions.
A valid, clear UK driving licence.
Basic DBS clearance.
Must be eligible to work in the UK.
Hold a valid CSCS card (or be able to obtain one).

Skills

Smart Metering
RF networks
Field-based technologies
Electrical
Problem-solving
Laptop/tablet usage for system configurations and reporting
Communication
Interpersonal skills

Location

Field-based, mostly across central London

Work Type

Field-based
37.5 hours per week
Monday to Friday working 7.5 hours per day between 08:00 and 20:00

Experience Level

Based on experience, skill and knowledge level

Salary/Compensations

Competitive salary based on experience, skill and knowledge level.

Benefits

25 days of holiday per year, plus English bank and public holidays, plus an additional day of Birthday leave.
Company van: driving licence (with no / low penalty points) essential. Personal usage permitted subject to tax and fuel charges.
Employer pension contribution matched at 4%.
Employee Assistance Programme (EAP): Free, confidential support available for personal and professional challenges.
Corporate Social Responsibility (CSR) Programme: "DO RIGHT WITH INSITE" provides up to 2 paid days off per year for volunteering with company-led initiatives.
Regular company social events, including an annual Summer Party and Christmas Party.

About the Company

Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK.
The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes.
We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service.
We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating.
With just over 70 current employees, we are small but mighty, delivering more by working together.
Our Values: Community, Innovation, Excellence, Sustainability

Equal Opportunity

At Insite Energy, we embrace diversity and inclusion.
We value all backgrounds, identities, and experiences.
We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.