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About the Role
This position is a fixed-term appointment for one year to provide maternity leave cover. As a Clearstream Funds Services Relationship Manager, you will manage a portfolio of relationships with a technical understanding of our Clearstream Funds Services products across the UK & Ireland, Nordics, and the Americas. You will target the Wealth Management, Private Bank, Fund Platform, and Banking sectors, focusing on maintaining existing business, cross-selling services, and driving revenue generation and growth. You will be a key part of a growing commercial team, contributing significantly to the Clearstream Fund Services strategy.
Responsibilities
- Manage and develop client relationships in the region.
- Resolve contractual, commercial, or operational issues to mutual satisfaction.
- Prepare and implement customer documentation in line with compliance, credit, legal, and audit requirements, including KYC, credit facilities, and governing documentation updates.
- Prepare, coordinate, and deliver customer visits and presentations.
- Ensure prospects are converted into satisfied customers through efficient migration.
- Promote all services to maximize client activity coverage.
- Develop account plans for each customer, positioning our value proposition as the market model of the future and ensuring coverage at all client levels.
- Understand clients' commercial situations.
- Represent Clearstream at external events, conferences, and industry working groups.
- Build working relationships with key stakeholders and influencers in target organizations.
- Organize or contribute to the organization of regional customer events.
- Maintain professional knowledge, market updates, industry developments, and competitor activities.
Requirements
- University degree in Economics, Business Administration, Finance, or a relevant subject.
- Excellent communication, negotiation, and presentation skills.
- Customer focus and service orientation.
- Experience managing large and strategic client relationships.
- Good understanding of banking products and processes in the funds industry.
- Excellent organizational skills.
- Ability to act independently and work well as a team player.
- Capacity to work independently, possess a curious state of mind, and be results-oriented.
- Occasional travel is expected.
- English language proficiency.
- Knowledge of any other language is an additional asset.
Skills
- Relationship Management
- Technical understanding of Clearstream Funds Services products
- Sales
- Communication
- Negotiation
- Presentation
- Customer Service
- Organizational Skills
- Independent Work
- Teamwork
- Client Relationship Management
- Account Planning
- Market Analysis
Location
- UK & Ireland
- Nordics
- Americas
Work Type
- Fixed-term appointment
- Full-time
Experience Level
- Experience of managing large and strategic client relationships
Education Level
- University degree in Economics, Business Administration, Finance, or another relevant subject.
About the Company
- Clearstream Funds Services offers a suite of products across Dealing, Distribution, Digital, and Data.