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About the Role

As Housekeeping Supervisor, you will support the day-to-day operation of the Housekeeping team, ensuring guest rooms and public areas are maintained to the highest Four Seasons standards. You will lead and guide Room Attendants and House Porters on the floor, conducting detailed inspections and ensuring consistency, efficiency, and attention to detail across all areas. This is a hands-on leadership role, requiring strong organisation, a keen eye for detail, and a proactive approach.

Responsibilities

Supervise daily housekeeping operations across assigned floors
Inspect guest rooms and public areas to ensure they meet Four Seasons standards
Support and guide Room Attendants and House Porters, providing direction and feedback
Ensure efficiency of room turnaround and service delivery
Maintain high levels of cleanliness, presentation, and organisation
Identify and report maintenance issues promptly
Collaborate closely with Front Office and other departments to ensure seamless guest service
Support training and onboarding of team members

Requirements

Previous experience in a Housekeeping supervisory or senior Room Attendant role
Strong attention to detail and high standards of presentation
Excellent organisational and time management skills
Confident communication and team leadership ability
Comfortable working in a fast-paced environment
Basic computer skills and systems awareness
Professional, reliable, and team-focused approach
Right to Work in the UK

Location

London

Work Type

Full time
Fixed term contract

Salary/Compensations

£40,900 annual package inclusive of base salary and service charge

Benefits

Structured 40-hour working week
Flexible working with the option of one day per week working from home
Excellent training and clearly defined career development pathways
Strong internal progression opportunities across London and the global Four Seasons portfolio
Holiday entitlement increasing with service up to 33 days
Up to two paid Wellness Days per year
Company Sick Pay, increasing with service
Life insurance while on duty
Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
Complimentary meals while on duty in Pepys Cellar, with refreshments available throughout the day
Discounted gym membership with City’s Leonardo Hotel
Bupa Dental Cover and MediCash healthcare plans available
Enhanced maternity and paternity pay
Uniform with complimentary professional dry cleaning from day one
Season Ticket Loan and Cycle to Work scheme available from day one
Access to Wagestream for greater pay flexibility and discounts
Employee recognition programmes including monthly awards and events
Annual themed team events plus regular social, charitable and sporting activities

About the Company

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the ביותר way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.