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About the Role

The Site Engineer II (SE) performs infrastructure activities in Data Centres to ensure reliable and efficient operation of critical electrical and mechanical infrastructure through maintenance, testing, and surveillance. This role involves troubleshooting, assembly, scheduling of maintenance tasks, meeting Service Level Agreements (SLAs), and ensuring client satisfaction. Participation in a 7x24 shift rotation may be required.

Responsibilities

• Drive adherence to company safety policies, operational efficiency, and core values.
• Ensure compliance with industry standards and legal requirements.
• Manage maintenance and repair operations, including coordination with subcontractors.
• Perform on-call duties and manage incidents as necessary.
• Document progress, issues, and results, and implement improvement measures.
• Provide supervision to Site Engineers I, including task assignment, performance evaluation, and professional development guidance.
• Demonstrate advanced proficiency in technical skills pertinent to the role, covering troubleshooting and maintenance tasks.
• Responsible for writing and reviewing operating procedures and assisting with the planning of critical maintenance / change requests.

Requirements

• Experience in 'Mission critical' operations and maintenance of large scale electrotechnical and/or Electrical and Mechanical systems.
• Technical education / training certification in the field of ‘Mission Critical’ Operations.
• HVAC Mechanical and/or Electrical.
• A good level of computer literacy, specifically in Excel, Word, Outlook etc.
• Able to work in shifts.
• Education to a vocational level in a technical field and/or site engineering position.
• Skilled in maintenance of electrotechnical and/or Electrical and Mechanical systems common to data centers, including but not limited to: High and Low Voltage Power Distribution (Switchgear, Transformers, UPS systems, Generators), Cooling Systems (Chillers, CRAC/CRAH units, Cooling Towers, Pumps, Piping), Building Management Systems (BMS) for monitoring and control of electrical and mechanical infrastructure.
• Preferably skilled in electrical switching and isolation procedures in a critical environment.
• Novice in maintaining mechanical systems.
• Pro-active with a Customer and Business focused and is searching for ways to enhance the agreed services to provide the customer with the best possible outcome.
• Has attention to detail and having a ‘Hands-on’ mentality.
• Is stress resilient.
• Good communication skills.

Skills

• Excel
• Word
• Outlook
• High and Low Voltage Power Distribution
• Cooling Systems
• Building Management Systems (BMS)
• Electrical switching and isolation procedures

Work Type

• Shift work

Education Level

• Vocational level in a technical field

Benefits

• Supportive and inclusive environment
• Development opportunities
• Onboarding program
• Continuous training
• Competitive compensation package
• Excellent benefits

About the Company

• Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions.
• PlatformDIGITAL, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges.
• Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

Equal Opportunity

• Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.