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About the Role

This role is responsible for maintaining the store's appearance and cleanliness to ensure a positive brand experience for customers. It involves delivering friendly customer service, assisting shoppers, and performing various cleaning duties to maintain a safe and welcoming environment.

Responsibilities

• Maintain a high standard of overall look and feel of the store, including cleanliness and recovery standards.
• Deliver friendly customer service and assist customers in finding products.
• Collect and dispose of trash following approved procedures.
• Dust and damp mop floors following approved procedures.
• Move equipment and products for proper cleaning and return products to correct placement.
• Clean assigned areas using assigned materials and equipment.
• Mix water and detergents to prepare cleaning solutions.
• Deep clean key areas of the store, including bathrooms, breakrooms, entryways, and high traffic areas.
• Keep cleaning equipment neat and orderly and notify supervisor of supply needs.
• Seek out areas requiring cleaning and take initiative to complete tasks.
• Complete all tasks assigned by supervisor.
• Perform tasks in accordance with federal, state, and county guidelines.
• Maintain positive and respectful interactions with team members and customers.
• Project a positive image and serve as a role model.
• Provide a fast and friendly check out experience and execute cash handling.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in truck un-load, stocking, and planogram (POGs) processes.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs for compliance.
• Execute Company policies and standards.

Requirements

• Retail and/or cleaning experience preferred.
• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
• Use of standard commercial cleaners and chemicals.
• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
• Must be at least sixteen (16) years or older.

Skills

• Customer service
• Cash handling
• Omni channel processes
• Stocking
• Planogram execution
• Shrink and safety programs
• Standard Operating Procedures (SOPs)

Location

• London, KY

Work Type

• Full-time
• Part-time
• Onsite

Experience Level

• Entry Level

Benefits

• 401(k) with employer match
• Employee Assistance Program
• Medical coverage
• Dental coverage
• Vision coverage
• Telemedicine services
• Flexible spending accounts
• Commuter benefits
• Tuition assistance
• Adoption assistance
• Various voluntary insurance options
• Employee discounts
• Partner discount programs

About the Company

• The Michaels Companies Inc. is the leading destination for creating and celebrating in North America.
• Operates over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca.
• Also owns Artistree, a manufacturer of custom and specialty framing merchandise.
• Founded in 1973 and headquartered in Irving, Texas.
• Michaels is the best place for all things creative.

Equal Opportunity

• Michaels is an Equal Opportunity Employer.
• We are here for all Team Members and all customers to create, innovate and be better together.
• Michaels is committed to the full inclusion of all qualified individuals.
• Michaels will assure that people with disabilities are provided reasonable accommodations.
• EEOC Know Your Rights Poster in English
• EEOC Know Your Rights Poster in Spanish
• EEOC Poster Optimized for Screen Readers
• Federal FMLA Poster
• Federal EPPAC Poster