Consumer Insights Coordinator at Anglo American / De Beers Group | England | Rezi

Consumer Insights Coordinator at Anglo American / De Beers Group

Consumer Insights Coordinator

Anglo American / De Beers Group · England

1 weeks ago

Consumer Insights Coordinator

Anglo American / De Beers Group · England

8 days ago
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About the Role

This role supports campaign/innovation and digital intelligence by connecting consumer understanding, trend signals, and performance data to inform business decisions. It focuses on executing high-quality analysis, translating data into actionable insights, and ensuring consumer-centricity in daily decision-making.

Responsibilities

  • Support insight delivery for campaign and innovation projects, including early-stage exploration and concept development.
  • Assist in structuring briefs, defining objectives, and shaping learning plans for research.
  • Translate research outputs into clear narratives and actionable recommendations, grounded in consumer behavior and needs.
  • Support the maintenance and use of digital intelligence tools and platforms (social listening, search, dashboards).
  • Analyze search, social, and MIV data to identify emerging trends and behavioral shifts.
  • Translate digital data into human insights, not just metrics.
  • Contribute to identifying early signals of change in culture, category, and demand.
  • Support regular reporting, including monthly scorecards and campaign tracking.
  • Structure outputs into clear "What / So What / Now What" narratives.
  • Ensure insights are simple, focused, and relevant to stakeholder needs.
  • Assist in identifying key takeaways and implications from multiple data sources.
  • Support project delivery and stakeholder communications.
  • Contribute to preparing debriefs, presentations, and materials.
  • Help ensure insights are clearly understood and applied by stakeholders.
  • Play an active role in bringing the consumer to life through storytelling and examples.

Requirements

  • Interest in understanding consumer behavior, culture, and trends.
  • Strong ability to work with data and translate it into clear, simple stories.
  • Early experience in consumer insight, market research, analytics, or a similar field.
  • Familiarity with digital data sources (search, social, analytics tools).
  • Exposure to qualitative and/or quantitative research methods.
  • Good collaboration skills and willingness to learn and work across teams.
  • Successful candidates will be required to complete background screening, which may include a criminal check and validation of qualifications.

Skills

  • Consumer insight
  • Market research
  • Analytics
  • Data translation
  • Digital data analysis
  • Qualitative research
  • Quantitative research
  • Collaboration
  • Storytelling

Location

  • London

Work Type

  • Full-time

Experience Level

  • Early career

Benefits

  • 27 days’ annual leave plus bank holidays, with the option to buy or sell leave.
  • Minimum 4% employee contribution plus 11% company contribution to pension (15% total).
  • Company-funded core Private Medical Insurance (Bupa), with options to upgrade or extend cover.
  • 24/7 confidential Employee Assistance Programme.
  • Access to a Mental Health First Aider network.
  • Wider wellbeing resources.
  • Access to flexible benefits platform including holiday trading, travel insurance, dental cover, critical illness protection, retail vouchers.
  • Opportunities to participate in Anglo American share plans (Free Shares, SIP and SAYE).
  • Employee discounts and staff discount options.
  • Onsite benefits where available (e.g. gym and restaurant facilities).

About the Company

  • De Beers Group's purpose is to Make Life Brilliant.
  • De Beers London is a globally recognised diamond jewellery Maison, known for its leadership and expertise in diamonds.
  • As a challenger in the fine and high jewellery landscape, De Beers London offers a distinctive connection to the source with a unique diamond-first approach.
  • De Beers London delivers identifiable, ultra-desirable creations alongside unforgettable service and experiences.
  • High jewellery collections showcase artistry and craftsmanship, celebrating rare diamonds through innovative designs.
  • De Beers Group has a rich history and a sparkling future, searching the world for nature’s most precious gems since 1888.
  • De Beers Group aims to make its diamonds and business brilliant for its people, customers, and the world.
  • Venetia Mine is part of De Beers Group Managed Operations Business, integrating mines, operations, and support functions in Canada and South Africa.
  • The company aims to shape a safe, sustainable future for its people, shareholders, communities, and partners.

Equal Opportunity

  • We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are.
  • We provide equality of opportunity to enable everyone to fulfil their potential.
  • Referral incentive applicable according to the Referral Policy (for internal employees only).