About the Role
Millennium Hotels and Resorts UK is seeking a Data Analyst to join their Central Sales Office in London. This role is ideal for an enthusiastic and friendly individual with a passion for the hospitality industry, who enjoys data input, report generation, and managing client account transitions and rollout projects.
Responsibilities
- Oversee metrics, manage dashboards, and compile decks.
- Ensure data accuracy across all reporting systems.
- Identify and merge duplicate Agency profiles in Opera | Delphi.
- Improve decision-making speed and quality by delivering accurate, timely reports.
- Generate Company and Agency profile reports for review and reconciliation.
- Manage troubleshooting of glitches as they arise.
- Attend regular meetings to report updates.
- Streamline reporting processes and improve data management systems for faster and more accurate sales insight.
- Continuously improve Delphi usage and optimize internal systems to support corporate and UK/EU hotel sales teams.
- Support the creation and implementation of SOPs to ensure consistent data processes.
Requirements
- Strong written and verbal English skills.
- Advanced proficiency in MS Word, PowerPoint, Excel, and other data platforms.
- A passion for hospitality is essential.
- GCE O-level; OR NITEC/Higher NITEC Certificate; OR Pre-U / A level Certificate; OR Diploma.
- Good working knowledge in MS Office applications.
- Meticulous in paperwork processing.
- Able to work with minimal supervision in a fast-paced environment.
- Self-motivated, resourceful, and a team player.
Skills
- MS Word
- MS PowerPoint
- MS Excel
- Data Platforms
- Opera
- Delphi
Location
- London
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- GCE O-level
- NITEC/Higher NITEC Certificate
- Pre-U / A level Certificate
- Diploma
Salary/Compensations
- £35,000.00 p.a.
Benefits
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Days per year
- Complimentary meals
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide
- 50% Food and Beverage Outlets discount
- Life Assurance
- Recommend a Friend Scheme
About the Company
- Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide.
- Properties are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore.
- Each collection has its own distinct personality, character and clearly defined hotel brands within it.
- Real opportunities to develop and gain promotion within the industry.
Equal Opportunity
- At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.
