Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Workplace Host contributes to delivering a high-trust workplace experience across Entain's London offices by blending front-of-house excellence, operational awareness, and workplace coordination to ensure a professional, welcoming, and well-run environment for colleagues and visitors.

Responsibilities

• Deliver a boutique, first-class lounge level experience to colleagues and visitors.
• Provide a warm and professional welcome, acting as a visible ambassador for Entain.
• Manage new starter arrivals, ensuring access passes, desk bookings, and day-one readiness.
• Operate the office switchboard, assessing and redirecting calls.
• Maintain security awareness, including visitor management, access control, and emergency procedures.
• Support desk booking activity within Condeco, including changes and colleague guidance.
• Serve as the subject matter expert for meeting rooms, pods, and collaboration spaces.
• Prepare and reset meeting rooms throughout the day to a high standard.
• Maintain a calm approach during busy periods or unexpected requests.
• Support postroom operations, including digital mail, franking machines, and courier coordination.
• Perform regular stock checks in kitchens, stationery areas, printers, and meeting spaces.
• Work with the team to ensure supplies are replenished, maintaining workplace standards.
• Conduct regular office walk-throughs to identify safety risks, faults, or housekeeping issues.
• Remain visible to colleagues needing support.
• Oversee contractors on site, maintaining awareness of their work and associated RAMS.
• Support purchase orders, invoicing processes, and supplier coordination.
• Use CAFM platforms including Concerto, ServiceNow, and Infraspeak to log and track workplace activity.
• Maintain accurate records to support reporting, audits, and operational transparency.
• Assist with internal communications through Viva Engage, including workplace updates and events.
• Travel between main London offices, with occasional visits to other UK talent hubs.
• Support workplace events, activations, and engagement projects.
• Assist EAs and PAs with on-site coordination, including meeting adjustments and executive visits.
• Provide remote support to other Entain workplaces when needed.
• Build relationships across Workplace, Security, IT, and wider business teams.

Requirements

• 1+ years of experience in a large corporate environment.
• Will present to partners at all levels.
• Smart casual style appropriate for a customer-facing role.

Skills

• Front-of-house excellence
• Operational awareness
• Workplace coordination
• Visitor management
• Access control
• Emergency procedures
• Meeting room management
• Postroom operations
• Stock checking
• Supplier coordination
• CAFM platforms (Concerto, ServiceNow, Infraspeak)
• Internal communications (Viva Engage)
• Event support
• Relationship building

Location

• London

Work Type

• Full-time

Experience Level

• 1+ years

Education Level

• IOSH qualification or equivalent

Salary/Compensations

• GBP 28000 - GBP 30000

Benefits

• Regular bonus
• Healthcare support
• ShareSave scheme
• Great development opportunities
• Wellbeing support

About the Company

• Sports betting, gaming, and interactive entertainment company.
• Leading change in the industry by putting people first.
• Focuses on creating exciting, engaging, and entertaining experiences.
• Pushes boundaries through innovation and technology.
• Values: Go Beyond, Do What's Right, Keep It Simple, Win Together.
• Objective: Create friction-free workplaces around the world that colleagues are proud of.

Equal Opportunity

• Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.