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About the Role

This role coordinates and facilitates the production and delivery of in-store Point of Sale (POS) for the M&S Food account, working directly with the M&S Marketing in-store team. The Account Manager liaises with key stakeholders, manages budgets, and ensures timely campaign delivery, supporting the Senior Account Manager in the marketing function.

Responsibilities

• Receive briefs and communicate timelines, creative templates, and costings.
• Liaise with M&S planning managers to ensure smooth campaign execution and timely artwork approval.
• Drive project momentum and ensure team alignment to critical path deadlines.
• Lead pre-production meetings for campaigns.
• Maintain relationships with the ITG Artwork Production Team and flag urgent campaigns.
• Brief final artwork to the ITG Artwork Production team with realistic deadlines.
• Manage information from M&S business units, formulate briefs, produce print specifications, and maintain POS material allocations via Media Centre.
• Ensure printers are engaged on deadlines, workload, and realistic timings.
• Keep M&S cost trackers for POS up to date and communicate costs regularly.
• Ensure Purchase Orders are raised in advance of the file to print date and flag issues.
• Lead by example in pace, organization, attention to detail, and stakeholder management.

Requirements

• Previous experience in an agency environment with Advertising experience.
• Good knowledge of creative processes.
• Thorough understanding of in-store POS.
• Ability to manage own time and deliver quality with speed.
• Strong experience with project management and trafficking multiple projects.
• Comfortable interacting with an enthusiastic and committed team.

Skills

• People skills
• Customer-focused
• Project management
• Attention to detail
• Time management
• Stakeholder management

Location

• Birmingham

Work Type

• Smart Working with up to 40% from home

Experience Level

• Account Manager

Benefits

• 25 days' holiday + bank holidays
• Paid Wellbeing Day
• Flexible bank holidays
• Option to buy or carry over up to 5 extra days' holiday
• Option to work from abroad for up to 90 days a year (after 12 months)
• Enhanced family friendly leave
• 3 extra days for wedding/honeymoon
• Employee Assistance Programme
• Pension scheme
• Corporate Medical Cash Plan
• Electric car salary sacrifice scheme
• Tax-efficient payroll giving
• Funding for professional qualifications
• Monthly Employee of the Month awards (£250 bonus)
• Referral bonuses up to £1,500
• Regular Wellbeing Workshops
• 30+ Wellbeing Champions
• Paid Volunteer Day
• Online perks platform with discounts

About the Company

• ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

Equal Opportunity

• We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
• We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.
• At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.