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About the Role

This role supports the delivery of change management activities across client transformation programmes, helping clients prepare for and adopt new systems, processes, and ways of working. It's an opportunity for someone early in their consulting career to develop skills in a fast-paced environment.

Responsibilities

• Support the delivery of change management activities in line with agreed project plans and methodology.
• Assist with stakeholder analysis and maintaining stakeholder engagement plans.
• Support change impact assessments by gathering information on process, system, role and organisational changes.
• Create and maintain project communications, presentations, newsletters and engagement materials.
• Coordinate and support workshops, focus groups and engagement sessions with client stakeholders.
• Assist in the development and execution of communication campaigns to build awareness and understanding of change initiatives.
• Support business readiness activities, including surveys, readiness assessments and feedback collection.
• Help maintain change action logs, risk registers and project trackers.
• Support the delivery of training and learning activities, including scheduling, logistics and communications.
• Capture feedback from users and stakeholders and provide insights to improve adoption activities.
• Support hypercare activities and post-go-live adoption initiatives.
• Contribute to project status reporting and preparation of client-facing deliverables.
• Work collaboratively with project managers, business analysts, trainers and senior change consultants to deliver high-quality outcomes.

Requirements

• 1–3 years' experience in change management, business transformation, project delivery, learning, communications, HR, business analysis or a related discipline.
• Understanding of organisational change principles and a willingness to develop change management expertise.
• Strong written and verbal communication skills.
• Good stakeholder engagement and relationship-building skills.
• Strong organisational and time management skills.
• Ability to gather, analyse and present information clearly.
• Comfortable producing high-quality PowerPoint presentations and client-facing materials.
• Proficiency in Microsoft Office applications including PowerPoint, Word, Excel and Teams.
• Strong attention to detail and ability to manage multiple activities simultaneously.
• Willingness to learn and take ownership of assigned tasks.
• Experience working within project teams is desirable.
• Knowledge of Microsoft Dynamics 365, Power Platform or Microsoft Copilot programmes would be advantageous but not essential.

Skills

• Change management
• Business transformation
• Project delivery
• Learning
• Communications
• HR
• Business analysis
• Stakeholder analysis
• Stakeholder engagement
• Change impact assessment
• Communication campaign development
• Business readiness activities
• Training delivery support
• User feedback capture
• Hypercare support
• Project status reporting
• Client-facing deliverable preparation
• Collaboration
• Microsoft Office Suite (PowerPoint, Word, Excel, Teams)
• Microsoft Dynamics 365 (advantageous)
• Power Platform (advantageous)
• Microsoft Copilot (advantageous)

Experience Level

• 1-3 years

About the Company

• Hitachi Solutions understands what it takes to digitally transform organisations, harnessing the power of the latest technologies and seamlessly integrating them into businesses.
• As a global consultancy firm working across the private and public sectors, we specialise in user-friendly business applications based on the Microsoft cloud.
• With a team of experienced industry professionals, consultants and technology experts, Hitachi Solutions has a wide range of capabilities including digital transformation, ERP and CRM implementation, change management and data science & analytics.
• Our highly skilled team help drive improvements to many aspects of your business creating efficiencies and growth.
• For more information, visit https://www.hitachi-solutions.co.uk/.

Equal Opportunity

• In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (“Hitachi”) you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future. For more information please refer to our Privacy Policy located at Privacy policy (hitachi-solutions.co.uk)
• Beware of scams
• Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.
• All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.