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About the Role

Content designers make complex information simple, creating accessible, inclusive products and services that are easy to understand and use. You will work with organizations to understand their goals, improve user journeys, content quality, and the service they need to provide, collaborating closely with user researchers, service designers, interaction designers, service owners, and policy teams within agile delivery teams.

Responsibilities

Creating accessible, inclusive products and services that are easy to understand and use.
Working with organizations to understand their goals, improve user journeys, content quality, and the service they need to provide.
Collaborating closely with user researchers, service designers, and interaction designers.
Working with influential stakeholders such as service owners and policy teams.
Applying agile ways of working to designing content.
Ensuring awareness of user needs and how individual contributions link to broader objectives.
Sharing work early and often.
Encouraging team and cross-functional collaboration.
Promoting consistency in communications.
Working in a fast-paced environment using iterative and flexible approaches to deliver outcomes rapidly.
Using platforms and tools like Figma and Jira to collaborate, manage and document work.
Identifying important stakeholders, tailoring communication to their needs, and building relationships.
Representing the user to stakeholder groups and using evidence to build consensus.
Understanding strategies and policies, providing guidance on working to deliver policy intent and strategic vision.
Evaluating current strategies to ensure policy, organization and user requirements are met and exceeded.
Identifying tasks that provide insight into a problem.
Formulating hypotheses and making decisions based on user research findings and data.
Translating user stories into content that meets users’ needs.
Proposing suitable designs and solutions.
Using quantitative and qualitative data about users to turn user insights into outcomes.
Making complex language and processes easy to understand.
Presenting the right information at the right time in a format that users need.
Publishing digital content.
Making content accessible to all.
Applying UK government content design standards and accessibility requirements.
Bringing analytics and user research findings into design work.
Working collaboratively with researchers, designers and developers.
Using different prototyping techniques and selecting the best option for different audiences and outcomes.

Requirements

Understanding of agile methodology.
Ability to apply agile ways of working to designing content.
Awareness of user needs and how individual contributions link to broader objectives.
Ability to share work early and often.
Ability to encourage team and cross-functional collaboration.
Ability to promote consistency in communications.
Ability to work in a fast-paced environment, using iterative and flexible approaches to deliver outcomes rapidly.
Proficiency in using platforms and tools like Figma and Jira to collaborate, manage and document work.
Ability to identify important stakeholders, tailoring communication to their needs, and build relationships.
Experience representing the user to stakeholder groups and using evidence to build consensus.
Ability to understand strategies and policies, providing guidance on working to deliver policy intent and strategic vision.
Ability to evaluate current strategies to ensure policy, organization and user requirements are met and exceeded.
Ability to identify tasks that provide insight into a problem.
Ability to formulate hypotheses and make decisions based on user research findings and data.
Ability to translate user stories into content that meets users’ needs.
Ability to propose suitable designs and solutions.
Ability to use quantitative and qualitative data about users to turn user insights into outcomes.
Ability to make complex language and processes easy to understand.
Ability to present the right information at the right time in a format that users need.
Excellent editorial skills.
An eye for detail.
Experience publishing digital content.
Understanding of how to make content accessible to all.
Practical understanding of UK government content design standards and accessibility requirements.
Ability to bring analytics and user research findings into design work.
Ability to work collaboratively with researchers, designers and developers.
Understanding the value of using different prototyping techniques and how to select the best option for different audiences and outcomes.

Skills

Agile methodology
Figma
Jira
Stakeholder relationship management
Strategic thinking
User focus
Content design
Editorial skills
Prototyping

Location

Remote
Hybrid

Work Type

Full-time
Flexible/remote working

Benefits

Quarterly Performance-Related Profit Share Scheme
Strong Career Progression & mentorship coaching
Strength in Balance & Leadership schemes
Dedicated quarterly Pathways Career Development programme
Flexible/remote working
Pension
Private Healthcare Cover
Life Assurance
Financial advice
Employee Discount scheme
Gym Discounts
Bike to Work
Fitness classes
Mindfulness Workshops
Employee Assistance Programme
Generous holiday allowance
Enhanced maternity/paternity leave
Marriage/civil partnership leave
Special leave policies
Educational assistance
Incentivised certifications, and accreditations
Version 1’s Annual Excellence Awards
‘Call-Out’ platform
Environment, Social and Community First initiatives
Diversity, inclusion and belonging schemes

About the Company

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success.
Deep expertise enables customers to navigate the rapidly evolving technology landscape.
Strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake.
Award-winning employer.
UK & Ireland's premier AWS, Microsoft & Oracle partner.
3300+ strong, €350/£300m revenue business.
10+ years as a Great Place to Work in Ireland & UK.
Best Workplace for Women in the UK & Ireland by GPTW.
Best Workplace for Wellbeing in the UK by GPTW.
Core values driven company.
Invest in us and we’ll invest in you!

Equal Opportunity

Version 1 is an equal opportunities employer.
Committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive.
Welcome applications from people of all backgrounds, identities and lived experiences.
Value the different perspectives people bring including those shaped by disability and neurodiversity.
Want every candidate to have a positive and accessible recruitment experience.
If you need reasonable adjustments at any stage of the process, please contact [email protected] at Version 1. We will consider all requests carefully, respectfully and confidentially.