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About the Role

Provide administrative support and premium customer service to patients and referrers across appointment scheduling, arrivals, invoicing, receipting, and report distribution within the San Radiology & Nuclear Medicine team. Work collaboratively with clinical and non-clinical teams to deliver a premium imaging service.

Responsibilities

• Provide administrative support and premium customer service to patients and referrers.
• Manage appointment scheduling, arrivals, invoicing, receipting, and report distribution.
• Collaborate with clinical and non-clinical teams to deliver a premium imaging service.

Requirements

• Demonstrated good computer literacy, with the ability to quickly learn new systems and software.
• Proven experience delivering quality customer care in a fast-paced environment.
• Confidence communicating effectively with team members, patients, and their families via email, telephone, and face-to-face.
• Exceptional attention to detail with a high level of accuracy in data entry.
• Full Australian working rights.
• Availability to work either full-time or part-time (4 days per week) on a rotating roster.
• Experience in a healthcare setting is valued but not essential.

Skills

• Customer service
• Communication (email, telephone, face-to-face)
• Data entry
• Computer literacy
• Attention to detail

Location

• Sydney, NSW

Work Type

• Full-time
• Part-time (4 days per week)
• Rotating roster Mon-Fri between 6:30 am and 8:30 pm

Experience Level

• Not specified

Education Level

• Not specified

Salary/Compensations

• Not specified

Benefits

• Salary packaging to reduce tax.
• Up to 14 weeks paid parental leave.
• Discounted gym membership for you and your family using Fitness Passport.
• On-campus amenities including cafés, gift shop, florist, and hairdresser.

About the Company

• Sydney Adventist Hospital (the San) is NSW’s largest private hospital, founded in 1903.
• Proudly faith-based with a history of pioneering research and delivering superior patient care.
• As a not-for-profit, continually reinvests in cutting-edge technology and facilities.
• Serves over 2500 employees, 1400 Accredited Medical Officers, 300 volunteers, and the community.

Equal Opportunity

• Not specified