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About the Role

As a Shift Lead, you will be pivotal in ensuring a safe working and shopping environment, overseeing your shift to cultivate a great experience for colleagues and customers. Your role is key to making every customer count and ensuring B&Q is a place colleagues love to work and customers love to shop.

Responsibilities

• Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
• Ensure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
• Be the first point of contact for customers and colleagues.
• Make sure our stores are safe at all times.

Requirements

• Passionate about customers and doing the right thing for them.
• Like to have a global view and not be constrained to specific areas of the store.
• Safety conscious and use an eye for detail to spot compliance opportunities.
• Enjoy interacting with colleagues and working in a team.
• Like to bring energy to each day and motivate those around you.
• Confident to have autonomy and trust to make decisions for the customer at pace.

Location

• B&Q Belvedere

Work Type

• Full time
• Part time
• Job Share
• Permanent Contract

Salary/Compensations

• Full-time equivalent £29,429.40 per annum

Benefits

• Award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• Payroll giving
• Employee Assistance Programme
• Shopping discounts
• Colleague wellbeing benefits

About the Company

• Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love.

Equal Opportunity

• We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
• If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know.
• If you would like to be considered under the Disability Confident Scheme please contact us at recruitment@b-and-q.co.uk. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.