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About the Role

Provides highly visible customer support through on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems. Instructs customers on system operation and maintenance, and serves as the company liaison for assigned projects.

Responsibilities

• Perform on-site installation of complex equipment and systems.
• Diagnose, troubleshoot, service, and repair complex equipment and systems.
• Approve operational quality of system equipment.
• Instruct customers in the operation and maintenance of the system.
• Serve as company liaison with customers on administrative and technical matters.
• Interpret customer needs and determine appropriate problem resolution channels.
• Provide field support for system hardware, software, PCs, and networking.

Requirements

• Requires a Bachelor's degree.
• Requires 0-1 year of professional experience.

Experience Level

• 0-1 year of professional experience

Education Level

• Bachelor's degree