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The Rental Coordinator will be the primary day-to-day point of contact for all customer requirements at the Rydalmere Branch.

Ensuring superior customer service is achieved
Monitoring, tracking and organising fleet availability on a daily basis
Completing all pre and post-rental procedures
Ensuring the contract paperwork is accurately completed
Inspecting the returned vehicle and completing the necessary reports
Discussing damage and missing items with the customer and resolving the matter before finalising the contract
Liaising with the National Sales team members for any major customer interactions and transactions
Performing administration duties as required

Previous experience in customer service or administration
Excellent communication skills
Ability to learn, understand and effectively sell the products and services of the business
High attention to detail
Sound computer literacy skills
License to drive manual vehicles (C class)
Knowledge of the vehicle industry and/or rental industry would be advantageous

Eligibility to participate in an annual incentive scheme
Access to employee benefits account including discounts on groceries, electronics and more
Access to Employee Assistance Program
Access to an annual Health and Wellbeing reimbursement program
Company uniform

Sime Darby Fleet Services Pty Ltd operates a network of branches across WA, QLD, NSW & VIC.
Corefleet supports industry through the provision and maintenance of 'purpose built' vehicles, to safely and reliably mobilise individuals and teams operating in some of Australia's most remote locations.

Rental Coordinator at Sime Darby

Rental Coordinator