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About the Role
SSA partners with cultural attractions to design the hospitality experience journey, freeing partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence to create special moments with lasting impact.
Responsibilities
- Deliver warm, welcoming, and memorable experiences for every guest and client.
- Assist operational managers and park staff as needed.
- Support recruiting efforts and onboarding of new employees.
- Maintain a clean, safe, and organized work environment.
- Uphold company policies and procedures.
- Provide administrative support, including answering phones and word processing.
- Communicate documentation on discrepancies to management and responsible staff.
- Maintain and secure the cash room, ensuring limited access and adherence to company policies.
- Issue and check in all banks, ensuring all paperwork and daily closing sheets are completed.
- Assist with uniform handling.
- Perform cash pick-ups, change orders, and reconcile daily receipts.
- Manage I-9 forms and employee file maintenance.
- Contribute to community efforts through hiring, engagement activities, and opportunities for giving back.
- Perform other tasks as deemed necessary.
Requirements
- Strong interpersonal and communication skills.
- Ability to read, count, and write to accurately complete all documentation and daily paperwork.
- Exceptional problem-solving and decision-making skills, with strong organizational abilities.
- Demonstrated financial management, analytical, and planning skills.
- Thrive in a team environment while working independently, showing flexibility in a fast-paced setting.
- Proficient in office functions, including online cash management systems, POS systems, and Excel.
- Physical ability to lift and move boxes (10-35 lbs), and stand for extended periods as required.
- Ability to work varied hours, including nights, weekends, and holidays, as needed.
Skills
- Cash handling
- Administrative experience
- Interpersonal skills
- Communication skills
- Problem-solving
- Decision-making
- Organizational abilities
- Financial management
- Analytical skills
- Planning skills
- Teamwork
- Independent work
- Flexibility
- Office functions
- Online cash management systems
- POS systems
- Excel
- Lifting and moving boxes
- Standing for extended periods
Location
- Arizona
- California
- Chicago
- Pittsburgh
- Connecticut
- Illinois
- Massachusetts
- Michigan
- Minnesota
- Missouri
- New Mexico
- New York
- Rhode Island
- Washington, D.C.
Work Type
- Full-time
- Overtime pay eligible
Experience Level
- Two-three years cash handling experience
- Two years administrative experience preferred
Education Level
- All education backgrounds accepted
Benefits
- On-Demand Pay Program
- Meal Plan & Employee Discounts
- 401(k) program with a 15% company match
- Tuition Discount through Partnership College
- Up to 8 hours of Bereavement Leave
- Holiday pay of 1.5× the regular rate
- Paid sick leave
About the Company
- For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.
- We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
- Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact.
- We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Equal Opportunity
- SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers.
- We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds.
- A diverse team strengthens our collective impact.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.