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About the Role

W Sydney is seeking a B&F Team Leader to focus on customer service and maintenance of the WET Deck & the 2930 (Rooftop Bar). This role involves creating unique and vibrant experiences for guests by collaborating closely with venue management.

Responsibilities

• Greeting and welcoming guests, escorting them to their seats.
• Managing guest requests and inquiries.
• Supporting B&F operations and activating B&F programming.
• Offering B&F services and continuously engaging with guests and talent.
• Ensuring the cleanliness of the outlet and surrounding areas.
• Performing team leader duties and assisting the team.
• Attending to guest requests and beverage and food orders.
• Reporting any maintenance concerns.
• Ensuring the outlet is fully stocked with guest amenities.
• Assisting the wider B&F team as required.
• Ensuring equipment and storerooms are clean and maintained.
• Using appropriate chemicals for cleaning purposes whilst ensuring safe practices are maintained.

Requirements

• Natural talent is celebrated.
• Passion for curating diverse and authentic experiences for guests.
• Ability to create memories for a lifetime.
• Willingness to work in a team with fun-loving individuals.
• Commitment to delivering exceptional guest experiences.

Location

• Sydney

Work Type

• Full-time

Benefits

• Discounts on hotel rooms for you and your family & friends across the Marriott International group.
• Access to hotel training opportunities from W Sydney and Marriott International.
• Discounts on food & beverage across all Marriott hotels.
• Recognition programs.
• Wellbeing & mindfulness programs.
• Employee Assistance Program.

About the Company

• W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life.
• We are constantly inspired by new faces and new experiences.
• A tuned-in, up-for-anything spirit is at our core.
• We are renowned for reinventing the norms of luxury around the globe.
• Whatever/Whenever is our culture and service philosophy.
• In joining W Hotels, you join a portfolio of brands with Marriott International.
• Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Equal Opportunity

• Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.