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About the Role
This entry-level Inside Sales Account Manager role is designed for individuals enthusiastic about starting or advancing a sales career. You will understand client needs, manage onboarding, quoting, ordering, and stock management, and leverage the JB Business e-commerce platform to boost online transactions.
Responsibilities
- Build strong customer relationships and provide comprehensive support.
- Manage quoting, ordering stock, and key stakeholder relationships.
- Utilize cold and warm calling for prospecting and lead generation.
- Maintain thorough CRM records to enhance pipeline visibility.
- Collaborate with team members, suppliers, and customers for seamless operations.
- Engage clients and stakeholders regularly via email communication.
- Work autonomously while meeting business KPIs.
- Develop accurate sales forecasts for strategic insights.
Requirements
- Proficiently use Salesforce for leads, opportunities, and relationships.
- Utilize Excel, Word, and other Microsoft 365 tools for productivity and collaboration.
- Experience in Cold Calling and/or Call Centre roles is advantageous.
- Prior JB Hi-Fi Retail experience or similar brand exposure is advantageous.
- Prior Sales and Industry experience is advantageous.
- Prior experience with LinkedIn Sales Navigator is advantageous.
Skills
- Effective Communication (phone and email)
- Rapport-building
- Problem Solving
- Initiative
- Salesforce CRM
- Analytical Skills
- Microsoft 365 Proficiency
- Cold Calling
- LinkedIn Sales Navigator
Location
- Australia
Work Type
- Hybrid
- Permanent Full Time
Experience Level
- Entry-level
Benefits
- Competitive remuneration
- Generous sales commission and other fantastic incentives
- Access to exciting career opportunities
- Comprehensive training and development programs
- Fantastic discounts across the JB Hi-Fi Group
- Access to VIP supplier pricing and promotions
- 12 weeks paid parental leave for eligible primary carers
- Gift for new parents
- Employee Assistance Program (EAP)
- Wellbeing resources
- Helping Hands workplace giving program
About the Company
- JB Hi-Fi is one of Australia’s largest and most trusted retailers, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
- We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.
- We are committed to sustainability and are on track to reach our goal of net zero carbon emissions by 2030.
Equal Opportunity
- JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.