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About the Role

AbbVie is seeking a Digital Producer on a 6-month maximum term contract to support the organization's digital transformation journey. This role involves collaborating with cross-functional commercial teams to shape solutions, support the multichannel roadmap, and aid in the implementation of digital campaigns and projects. The position also includes maintenance of the customer self-service website and the Salesforce Marketing Cloud platform.

Responsibilities

Work closely with Multichannel and Commercial Business Technology Solutions (BTS) teams to ensure alignment with strategic vision.
Regularly report to client stakeholders and internal senior management.
Identify and mitigate risks or issues in a timely manner.
Assist marketing teams in executing digital campaigns on time, within budget, and to a high standard.
Collaborate with 3rd party agencies/vendors to deliver digital campaigns according to project specifications and estimates.
Manage multiple projects of varying complexity and budgets simultaneously.
Proactively monitor digital campaigns, identify maintenance/quality improvements, and update stakeholders on campaign delivery.
Become a champion for AbbVie's marketing automation and web platforms (eWizard, SFMC & AEM).
Collaborate with brand teams on content creation and implementation across key AbbVie platforms (eWizard, AEM, SFMC, On24).
Prepare, create, and implement content in line with brand team needs.
Produce and implement designs for web, mobile, banners, eDMs, and social media assets, adhering to brand guidelines.
Build and manage customer journeys in SFMC.
Work with marketing teams to roll out webinar content on AbbVie remote engagement platforms.
Plan and manage eDM/website content releases from end to end, ensuring project governance and QA for quality and customer experience.
Take ownership of the Quality Control / Quality Assurance process.
Perform QA on solutions in testing environments to ensure high quality and customer experience.
Test and review project output for quality assurance and user experience.
Translate technical information to non-technical individuals.
Report adverse events within 24 hours as per AbbVie’s policies and procedures.
Proactively participate in AbbVie’s WHS programs and promote a safe work environment.
Adhere to AbbVie’s codes of conduct and compliance processes.
Perform other ad hoc administrative duties as requested.

Requirements

Experience in designing across multiple digital channels including websites, eDMs, and social media.
CMS and digital platform experience across eWizard, AEM and Wordpress is essential.
Knowledge and understanding of Javascript/jQuery.
Experience with HTML, CSS, building EDMs and the Salesforce Marketing Cloud platform including journey and audience builder.
Skilled in Adobe CC Suite (Photoshop, InDesign, Illustrator).
Understanding of SEO and Google Analytics.
Excellent organization and time and stakeholder management skills.
Excellent written and verbal communication skills.
Ability to work in a fast-paced changing environment.
Ability to work independently and as part of a broader team.
Web analytics and site reporting skills that drive insights and recommendations.
Attention to detail and pro-active problem solving skills.
Ability to translate technical information to non-tech people.
A passion for innovative digital solutions.
Flexibility to occasionally participate in business meetings outside of standard hours for international collaboration.

Skills

Digital design
Website management
eDM creation
Social media asset production
CMS platforms (eWizard, AEM, Wordpress)
Javascript
jQuery
HTML
CSS
Salesforce Marketing Cloud (SFMC)
Journey builder
Audience builder
Adobe Creative Suite (Photoshop, InDesign, Illustrator)
SEO
Google Analytics
Web analytics
Stakeholder management
Time management
Problem-solving
Content creation
Content implementation
Quality Assurance (QA)
User Experience (UX)

Location

Remote

Work Type

Contract
Full-time

Experience Level

Grade 15

About the Company

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow.
AbbVie focuses on key therapeutic areas including immunology, oncology, and neuroscience, along with products and services in its Allergan Aesthetics portfolio.
AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion.
AbbVie adheres to high integrity and ethical standards in all business dealings.
AbbVie is committed to observing local, national, and international laws.

Equal Opportunity

AbbVie is an equal opportunity employer, dedicated to fostering an inclusive, flexible, and supportive workplace.
AbbVie values and respects every individual.
AbbVie is committed to operating with integrity, driving innovation, transforming lives, and embracing diversity and inclusion.
AbbVie's policy is to employ qualified persons of the greatest ability.
AbbVie ensures a fair and inclusive recruitment process without discrimination based on race, religion, age, physical or mental disability, gender identity or expression, sexual orientation, or marital status.
AbbVie's hiring process is flexible and accessible; requests for accommodation can be made by emailing [email protected] or speaking with a Recruiter.
Equal Opportunity Employer/Veterans/Disabled.