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About the Role
This role assists older people in navigating the aged care assessment process by conducting thorough triage evaluations to identify the appropriate assessment pathway and prioritize their needs.
Responsibilities
- Establish rapport to create a safe and comfortable environment for the client to express their concerns and to confirm screening information utilising the Integrated Assessment Tool (IAT) Tool
- Determine eligibility and assessment priority and pathway
- Conduct risk assessments based on client vulnerability
- Gather information relevant to client circumstances and confirm the information within the referral
- Maintain currency of knowledge relating to the Aged Care Act and relevant Aged Care frameworks and standards
Requirements
- At least one year’s experience as a Triage or Clinical Delegate or Clinical Aged Care Assessor
- Bilingual – preferred languages are Mandarin, Cantonese, Vietnamese and Arabic
- Excellent Communication and Customer Service skills to both internal and external stakeholders
- Excellent planning, organising and problem-solving skills
- Effective negotiation, advocacy and conflict resolution skills
- Tertiary qualifications – in a health-related discipline directly related to health, aged care or related specialist area. E.g. occupational therapists, physiotherapists and registered nurses
- Current unrestricted registration with the Australian Health Practitioners Regulation Agency (AHPRA)
- Willingness to apply for a Police Check
Skills
- Communication
- Customer Service
- Planning
- Organising
- Problem-solving
- Negotiation
- Advocacy
- Conflict resolution
Location
- Fully remote
- Office days required on occasion in Sydney
Work Type
- Permanent
- Full Time
Experience Level
- At least 1 years experience as a Triage Delegate, Clinical Delegate or Clinical Aged care Assessor
Education Level
- Tertiary qualifications in a health-related discipline directly related to health, aged care or related specialist area. E.g. occupational therapists, physiotherapists and registered nurses
Salary/Compensations
- $56.73 per hour + superannuation
- Up to $18,550 tax free with Not For Profit Salary Packaging
Benefits
- Fitness Passport discounted gym memberships
- Paid Parental leave
- Long Service Leave after 5 years
- 7 additional leave days per year (pro rata)
- Support to grow and take on new challenges
- Flexibility and fulfillment
- Work/life balance
- Opportunity to make an impact on clients and their families
About the Company
- Aged Care Assessment Services (ACAS) operate independently of Catholic Healthcare and play a pivotal role in ensuring that Older Australians are assessed for the care and services they truly need.