Guest Experience Host & Face to Face Lead Generator at Travel + Leisure Co. | Sydney, New South Wales, AU | Rezi

Guest Experience Host & Face to Face Lead Generator at Travel + Leisure Co.

Guest Experience Host & Face to Face Lead Generator

Travel + Leisure Co. · Sydney, New South Wales, AU

1 weeks ago

Guest Experience Host & Face to Face Lead Generator

Travel + Leisure Co. · Sydney, New South Wales, AU

13 days ago
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About the Role

Discover a career fuelled by possibility at Accor Vacation Club. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join The Sebel Darling Harbour The Pinnacle team as a Guest Experience Host today!

Responsibilities

  • Greeting and registering of owners and guests
  • Providing information on local area attractions
  • Completion of all department related paperwork
  • Using all communication equipment including telephones, facsimiles and computers
  • Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
  • Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
  • Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
  • Clearly articulate the benefit of traveling within Wyndham Destinations community
  • Meet targets and KPI's as set by the business
  • This role requires you to be available for weekend and public holiday shifts.

Requirements

  • Love meeting new people
  • Enthusiastic approach to delivering excellent customer service

Skills

  • Customer service
  • Communication

Location

  • The Sebel Darling Harbour

Work Type

  • Full-time

Experience Level

  • Entry Level

Benefits

  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Great career development opportunities

About the Company

  • Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
  • Innovation and growth keep our work interesting and fun.
  • Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
  • Hospitality is at the heart of all we do at Travel + Leisure Co.
  • Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
  • We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.
  • Join our global team and build a career where memories start with you.

Equal Opportunity

  • We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
  • If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.