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About the Role

ServiceNow is seeking a driven Pre-Sales Security Operations Solution Consultant to provide solution leadership and expertise to support customers during the sales engagement. This hands-on technical role requires broad and deep solution architecture and positioning skills, leveraging the expanded security platform including asset intelligence and identity security.

Responsibilities

• Create innovative solutions leveraging ServiceNow Security Operations solution - Security Incident Response, Threat Intelligence and Vulnerability Response
• Respond to customer questions relating to ServiceNow Security Operations
• Provide lessons learned, strategies, and advice to enhance real-world security operations
• Develop and contribute to sales campaigns focused on Security Operations
• Contribute and maintain a showcase of Security Operations solutions created on the ServiceNow platform
• Help develop solutions and capabilities that enable other Solution Consultants to demonstrate the value of Security Operations on the ServiceNow platform
• Configure solution environments to address customer requirements and business issues
• Collaborate with Product Management and Development team members to enhance ServiceNow products with new capabilities
• Work in a global team and share best practices with other Solution Consultants
• Stay current on competitive analyses and understand differentiators between ServiceNow and its competitors
• Support marketing events – user conferences, trade shows, analyst demonstrations, webinars
• Demonstrate how Armis asset intelligence feeds real-time OT/IoT/IT device visibility into ServiceNow SecOps workflows
• Position Veza's access graph and identity governance capabilities alongside ServiceNow IRM/GRC and SecOps
• Develop and deliver integrated demo flows combining Armis, Veza, and ServiceNow SecOps into a unified security operations narrative

Requirements

• 5+ years of pre-sales experience
• Work experience or strong understanding of Security Operations Center (SOC), Network Operations Center (NOC) or Computer Security Incident Response Center (CSIRC)
• Strong understanding of Networking and Security technologies: SIEM, IDS /IPS, vulnerability management, endpoint protection, breach detection and threat intelligence
• Knowledge of various attack vectors and intrusion methodologies: DDoS, malware, phishing, brute force, APT, buffer overflow
• Experience in security frameworks such as NIST 800-61, ISO27035, SANS, etc.
• Experience with threat intelligence frameworks, such as STIX/TAXII and OpenIOC
• Strong preference given to candidates who have worked in Information Security at a global or national commercial enterprise
• Ability to consult and effectively communicate solutions to business challenges
• Must have strong written and oral communication skills and be self-directed and independent
• Exposure to Armis or similar OT/IoT/IT asset visibility platforms
• Exposure to Veza or identity governance and administration (IGA) platforms
• Understanding of the intersection between identity risk and security operations
• Experience selling or demonstrating security solutions in regulated APJ sectors (financial services, healthcare, critical infrastructure)

Skills

• Security Incident Response
• Threat Intelligence
• Vulnerability Response
• Asset Intelligence
• Identity Security
• Access Governance
• SIEM
• IDS/IPS
• Vulnerability Management
• Endpoint Protection
• Breach Detection
• Threat Intelligence
• DDoS
• Malware
• Phishing
• Brute Force
• APT
• Buffer Overflow
• NIST 800-61
• ISO27035
• SANS
• STIX/TAXII
• OpenIOC
• OT/IoT/IT asset visibility platforms
• Device Discovery
• Risk Scoring
• SIEM/SOAR integration
• ITSM tooling integration
• Identity Governance and Administration (IGA)
• Access Graph Analysis
• Privilege Management
• Okta integration
• Azure AD integration
• AWS IAM integration

Location

• APAC - Asia Pacific

Work Type

• Flexible
• Regular

Experience Level

• 5+ years of pre-sales experience

Education Level

• Certified Information Systems Security Professional (CISSP)
• Certified Information Security Manager (CISM)
• Certified Information Systems Auditor (CISA)
• Certified in Risk and Information Systems Control (CRISC)
• Global Industrial Cyber Security Professional (GICSP)
• Certified Identity and Access Management (CIAM)

About the Company

• ServiceNow is the AI control tower for business reinvention.
• Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better.
• We're building an AI-native culture where technology and talent are unstoppable together.

Equal Opportunity

• ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
• In addition, all qualified applicants with arrest and conviction records will be considered for employment in accordance with legal requirements.
• We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
• For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.