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About the Role

We’re seeking a proactive and detail-oriented IT and Systems Manager to oversee IT infrastructure and systems management across network hardware, cloud platforms, enterprise systems, and end-user devices. This role requires technical troubleshooting, systems administration, software orientation, and cross-functional collaboration to deliver reliable infrastructure, optimized systems, and responsive technical support.

Responsibilities

Manage and maintain all network hardware, including the core switch, PoE access points, cameras, and access systems at all locations.
Lead the low-voltage planning and buildout for new or expanding spaces.
Ensure consistent, high-availability network performance across all locations.
Conduct regular hardware audits, maintain an accurate asset inventory, and manage the hardware lifecycle.
Troubleshoot and resolve network, connectivity, and hardware issues in a timely manner.
Coordinate with contractors, vendors, and building management on infrastructure projects.
Perform routine maintenance, monitoring, and optimization of network infrastructure.
Manage network segmentation, VLANs, and firewall rules.
Maintain up-to-date firmware and configurations across all network hardware.
Document network architecture and topology.
Administer and manage all company and SaaS software licenses, monitoring usage, renewals, and costs.
Serve as the primary administrator for systems, managing users, groups, permissions, and security settings.
Oversee cloud storage, backup solutions, and data management practices.
Oversee system integrations and data flows between platforms.
Partner with vendors and implementation partners on system updates, patches, and new feature rollouts.
Develop and maintain documentation for system configurations, workflows, and user guides.
Evaluate system performance and identify opportunities for process improvement and automation.
Develop and enforce IT security policies, including password management, device encryption, and access controls.
Monitor systems for security vulnerabilities and respond promptly to incidents.
Manage endpoint security across company-owned devices.
Ensure compliance with data privacy best practices and relevant regulations.
Administer and maintain a Mobile Device Management (MDM) platform.
Enforce device configuration profiles, security policies, and software deployment.
Manage remote enrollment, monitoring, and wiping of devices.
Maintain an up-to-date device inventory and ensure all endpoints remain compliant.
Own the full IT onboarding process for new hires: hardware provisioning, software access, account setup, and orientation.
Execute thorough offboarding procedures including device retrieval, account deactivation, license reassignment, and data preservation.
Maintain clear, up-to-date documentation for all onboarding and offboarding workflows.
Serve as the first point of escalation for IT support issues across both locations.
Build and maintain an internal IT knowledge base and documentation library.
Evaluate and recommend new tools, technologies, and AI-driven solutions.
Establish and maintain vendor relationships for hardware, software, and service providers.
Own projects or processes and maintain accountability for results.
Translate strategic objectives into actionable plans and organize work to prioritize effectively.
Collaborate across teams to align resources, dependencies, and objectives.
Identify inefficiencies in processes or projects and implement improvements.
Apply subject-matter expertise to provide guidance, insights, and influence outcomes.
Document and refine SOPs or core process workflows.

Requirements

5-8+ years of IT management experience
Advanced proficiency with Google Workspace, Shopify, and Ubiquiti Systems
Bachelor’s degree required
Ad-hoc onsite hardware support is necessary when applicable.
Must be authorized to work in the United States without current or future employer sponsorship.

Skills

Technical troubleshooting
Systems administration
Software orientation
Cross-functional collaboration
Network operations
Cloud administration
Security enforcement
IT support
Process optimization
Network hardware management
Low-voltage planning
Hardware audits
Asset inventory management
Hardware lifecycle management
Network segmentation
VLANs
Firewall rules
Firmware maintenance
Network architecture documentation
SaaS license management
Cloud storage management
Backup solutions management
Data management
System integrations
Endpoint security management
Mobile Device Management (MDM)
Onboarding process management
Offboarding procedures
IT support escalation
Knowledge base maintenance
Vendor relationship management
Autodesk
Rhino
Keyshot
Google Workspace
Odoo
Asana
Front
Shopify
Organizational skills
Communication skills
Critical thinking
Problem-solving skills
Integrity
Confidentiality
Professionalism

Location

Brooklyn, NY
Tribeca, NY

Work Type

Full-time
Onsite

Experience Level

Manager Level

Education Level

Bachelor's degree

Salary/Compensations

$90,000 - $130,000 annually

Benefits

Medical insurance
Dental insurance
Vision insurance (with 100% monthly premium coverage options)
PTO
401(k) with employer match

About the Company

In Common With is a design studio defining a new vocabulary for interiors, in which old-world craft meets at-scale manufacturing.
Founded in 2018, our practice brings endless curiosity, exceptional materials, and unparalleled adaptability to lighting and objects for all spaces—created with our team of expert craftspeople, artists, and engineers around the world.
In 2024, we opened Quarters, a hybrid retail and hospitality destination in Tribeca.
Through ongoing collaborations with our peers in the worlds of art and design, Quarters crafts a vision of home that’s unfolding and alive.
Our obsessions with craft and collaboration originate from a boundless interest in people, objects, and an ongoing conversation between the two.
Every product we make and every partnership we cultivate has that in common.

Equal Opportunity

A genuinely empathetic group. We have a non-negotiable no jerks policy. Being nice is free.
Dog-friendly (we share our studio with a few four-legged coworkers)