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About the Role

Home Intervention Counselors provide direct, overnight care to individuals experiencing acute mental health crises in a community-based crisis facility. This role offers an alternative to hospital-based care by creating a safe, structured, and supportive environment where individuals can stabilize and begin to regain a sense of control. Through calm presence, trauma-informed interventions, and collaborative teamwork, Home Intervention Counselors play a key role in helping individuals navigate intense emotional situations and move toward recovery.

Responsibilities

Provide direct overnight support to individuals experiencing mental health crises in a community-based residential setting.
Maintain a safe, therapeutic environment through active supervision and crisis prevention strategies.
Offer emotional support, supportive counseling, and reassurance during periods of distress.
Assess and monitor emotional, behavioral, and physical status, including safety and risk concerns.
Use de-escalation techniques and trauma-informed interventions to respond to behavioral escalation.
Assist with medication administration and monitoring in accordance with agency protocols.

Requirements

Experience providing direct care to individuals in crisis, preferably in behavioral health, residential, or hospital-like settings.
Understanding of crisis stabilization principles and trauma-informed, recovery-oriented care.
Familiarity with mental health diagnoses, substance use disorders, and treatment approaches.
Ability to apply supportive counseling, motivational interviewing, and de-escalation strategies.
Knowledge of community resources and ability to support linkage to services.
Valid driver’s license, excellent driving record, and access to a safe, insured vehicle.

Location

Berlin, VT

Work Type

Full Time

Experience Level

0-2 years relevant experience with Bachelor's degree
2-4 years relevant experience with Two years of college
4-7 years relevant experience with High school diploma
Equivalent combination of education and experience

Education Level

Bachelor’s degree
Two years of college
High school diploma

Salary/Compensations

$21.44 - $22.31 Hourly

Benefits

Health insurance
Dental insurance
Vision insurance
Retirement plan
Generous paid time off package
Flexible holidays
12 vacation days in year one

About the Company

For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington, and Williamstown.
WCMHS provides education, support, and treatment to individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities.
Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care.
Washington County Mental Health Services is “Where Hope and Support Come Together.”