Senior Product Manager, CRM at Affinity | CA, US | Rezi

Senior Product Manager, CRM at Affinity

Senior Product Manager, CRM

Affinity · CA, US

1 months ago

Senior Product Manager, CRM

Affinity · CA, US

a month ago
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About the Role

As a Senior Product Manager, you will own product definition, development, and strategy for the CRM product, Affinity's core and most highly-used product. You will define the product roadmap for your area of ownership and collaborate with cross-functional teams throughout the product development lifecycle. This role is critical for building on Affinity's foundation as a self-building CRM to deliver AI-driven intelligence for dealmakers.

Responsibilities

  • Foster a deep understanding of our core markets and customer needs through research, data analysis, and engagement with sales, marketing, customer success and direct customer interactions.
  • Lead deep dives into user needs and product analytics to collaborate on and define Affinity's CRM product roadmap.
  • Develop product strategy for your ownership area, including business cases, high level use cases, technical requirements, and potential revenue and ROI.
  • Champion your positions as a strategic leader.
  • Drive research and definition to translate product strategy into detailed requirements for prototyping and development.
  • Partner closely with design and engineering to lead discovery, definition, design and delivery plans, maintain the backlog and drive the roadmap.
  • Collaborate closely with engineering, design, marketing, customer success and sales teams on the development, QA and release of new features.
  • Analyze customer feedback and new product ideas.
  • Identify and define opportunities where AI can meaningfully improve core CRM workflows, from automation intelligence to AI-assisted data management, and collaborate with Affinity's dedicated AI teams to bring those ideas to life.
  • Contribute to a product team culture of craft and continuous growth, including an enthusiasm for how AI is changing the way great PMs think, work, and build.

Requirements

  • 5+ years of product management experience at a SaaS company (enterprise software experience a plus).
  • Experience working with engineering and design teams end-to-end to drive business impact.
  • Experience working on complex products to create simple, easy to understand solutions.
  • Experience managing complex product modernizations or platform migrations, maintaining user continuity while driving architectural evolution.
  • Strong communication skills that foster cross-team collaboration and ensure alignment on key outcomes and objectives.
  • Deep understanding and empathy for users.
  • A proven track record of design thinking and ruthless prioritization.
  • A proven track record of solving complex user problems to drive a measurable outcome.
  • Experience thinking about how AI can improve product workflows, reduce friction, or unlock new user behaviors, whether through prior AI feature ownership, close collaboration with AI/ML teams, or strong intuition for where AI creates genuine value vs. noise.
  • A passion for Affinity and the problems we are solving.

Skills

  • Product Management
  • SaaS
  • Enterprise Software
  • Design Thinking
  • Prioritization
  • AI
  • Machine Learning

Location

  • San Francisco
  • New York
  • US Remote

Work Type

  • Hub-Hybrid (San Francisco/New York)
  • Remote (US)

Experience Level

  • Senior

Salary/Compensations

  • $159,600 to $231,000 USD

Benefits

  • Medical, dental, and vision insurance premiums covered
  • Flexible personal & sick days
  • 401(k) plan
  • Annual education budget
  • Comprehensive L&D program
  • Monthly reimbursement for home internet, meals, and wellness memberships/equipment
  • Virtual team-building activities and socials

About the Company

  • Affinity is a relationship intelligence platform that helps dealmakers find, manage, and close more deals by leveraging the power of their network.
  • We use technology to amplify human relationships by providing data and insights that enable people to connect and take action with confidence.
  • With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers.
  • Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month.
  • Proud recipient of Inc. and Fortune Best Workplaces awards and Great Places to Work certified for the last 5 years running.

Equal Opportunity

  • At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace.