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About the Role

This role involves managing a team to deliver high-quality monitoring services, ensuring targets are met and aligning with company strategies. It requires developing team members, conducting site visits, identifying quality risks, and driving decision-making.

Responsibilities

• Formulate strategies and action plans to maximize delivery of a high-quality team/department monitoring service, ensuring achievement of individual/team/department targets, aligning with company strategies.
• Manage, develop, coach, and motivate team members to develop their skills to ensure that a high professional standard is achieved, and project targets are met. Advocate for individual career development.
• Conduct Accompanied Site Visits (ASV’s) to develop CRA skills and support CRAs on solving project specific issues across site portfolio.
• Identify quality risks and issues and suggest appropriate corrective action plans to prevent or correct deficiencies in employee performance.
• Share IQVIA and client key goals and drivers with team members and drive decision making in line with these.
• Attend client meetings and maintain relationships with local client affiliates.
• Maximize profitability by ensuring project objectives and customer requirements are achieved.
• Ensure staff have the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan and mentored training experiences.
• Ensure timely and accurate reporting of required information on relevant systems.
• Support continuous improvement of monitoring processes to deliver quality, consistency and efficiency in delivery.
• Participate in the selection process for new staff by conducting candidate review and participating in the interviewing process. Conduct on-boarding training for new staff in conjunction with Human Resources and Learning and Development training programs.
• Plan, assign, and direct work; gather feedback for appraising performance, guide professional development; reward and discipline employees; address employee relations issues and resolve problems. Approve actions on human resources matters in consultation with Human Resources and other relevant departments.

Requirements

• Significant experience in clinical trial management in a CRO or Pharmaceutical setting.
• Minimum 2 years experience in a managerial role.
• Strong in resource planning and team coordination.
• Strong leadership and organizational skills to manage complex projects and team dynamics.
• Proficiency in clinical documentation, project management tools, and resourcing systems.
• Excellent communication and interpersonal skills to collaborate effectively across teams and stakeholders.

Skills

• Clinical trial management
• Resource planning
• Team coordination
• Leadership
• Organizational skills
• Project management
• Team dynamics
• Clinical documentation
• Project management tools
• Resourcing systems
• Communication
• Interpersonal skills

Location

• Australia
• New Zealand

Work Type

• 1 year contract

Experience Level

• Minimum 2 years experience in a managerial role

About the Company

• IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
• We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
• Learn more at https://jobs.iqvia.com

Equal Opportunity

• IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.