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About the Role

This is a posting for an existing job vacancy. Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Responsibilities

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Requirements

• At least one year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

Skills

• FoodSafe Level 1 Certification
• Health and safety knowledge
• Food service catering knowledge
• Supervisory skills
• Leadership skills
• Customer service skills
• Written communication skills
• Verbal communication skills
• Microsoft Office proficiency

Experience Level

• 1+ year of food industry management experience

Education Level

• FoodSafe Level 1 Certification

Salary/Compensations

• $19.75 per hour

About the Company

• We are committed to offering competitive compensation and comply with all applicable pay transparency legislation.
• Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process.

Equal Opportunity

• Canadian work experience is not a requirement for this role.
• Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.