Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Facilities Coordinator at JLL, you will coordinate facilities management across owned properties and leased premises. You will work closely with clients, State Leads, and Facilities Managers to ensure seamless day-to-day operations and resolve site challenges efficiently. This role focuses on administration, stakeholder coordination, and vendor relationship management to deliver exceptional service outcomes.

Responsibilities

• Coordinate facilities management activities as delegated by the Facilities Manager and state leads, ensuring smooth operations across the portfolio
• Resolve site difficulties promptly with minimum disruption, reducing risk and maintaining business-as-usual operations
• Work in conjunction with the helpdesk and service providers to manage escalations related to contractor performance and client complaints, ensuring timely completion of works
• Administer Corrigo work order system, maintaining accurate records and tracking completion of maintenance tasks
• Deliver excellent customer service to meet stakeholder expectations and build effective working relationships with clients and vendors
• Serve as the point of contact for facilities management matters within designated entities and assist in client and vendor meetings
• Follow established escalation procedures and incident reporting protocols to ensure everyone stays safe
• Complete, update, and maintain web-based management information systems, including uploading property documentation to keep databases current and accurate

Requirements

• Demonstrated administration and communication skills with a strong customer service focus
• Proactive approach with keen attention to detail and ability to balance multiple priorities simultaneously
• Ability to handle a variety of issues concurrently within tight operational deadlines
• Highly organized with strong verbal and written communication skills
• Proficiency with Microsoft Word, PowerPoint, Excel, Outlook, and internet research
• Efficient keyboard and data entry skills to maintain accurate records and documentation
• Ability to work with minimal supervision and quickly grasp new concepts
• Australian Citizenship
• Experience in facilities management, property management, or a related field
• Knowledge or exposure to building services maintenance and facilities management operations
• Self-motivated and confident with ability to adapt to rapidly changing situations
• Collaborative team player who cooperates effectively with others to meet targets
• Demonstrates honesty, trustworthiness, and commitment to ethical business practices
• Open to new ideas and willing to challenge the status quo to drive continuous improvement

Skills

• Administration
• Communication
• Customer Service
• Attention to Detail
• Time Management
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel
• Microsoft Outlook
• Internet Research
• Data Entry
• Facilities Management
• Property Management
• Building Services Maintenance

Location

• On-site – Brisbane, QLD
• On-site – Sydney, NSW

Work Type

• On-site

Experience Level

• Entry Level
• Mid Level

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

About the Company

• JLL empowers you to shape a brighter way.
• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
• We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
• Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
• Shaping the future of real estate for a better world
• At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.
• With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
• We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.
• We approach our work in a warmer, more optimistic, and inclusive way.
• JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

Equal Opportunity

• As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.
• JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
• We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
• We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.