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About the Role

The Digital Retail Engineering & Operations Graduate Program is an 18-month full-time program designed to help graduates deliver digital payments, customer authentication services, and technology platforms. Participants will gain exposure through multiple rotations and become permanent full-time employees with a guaranteed role upon completion.

Responsibilities

• Contribute to the development and enhancement of digital payment, customer authentication, and customer-facing technology platforms.
• Work across development, engineering, and operations teams to build technical capability and understand the technology lifecycle.
• Develop, test, and maintain systems using modern technologies, including APIs, cloud platforms, automation, and full-stack development tools.
• Monitor, troubleshoot, and improve platform performance to maintain secure, reliable, and efficient systems.
• Investigate customer and technology issues, identify root causes, and support the implementation of effective solutions.
• Collaborate with engineers, product teams, and stakeholders to deliver technology solutions that support customer and business needs.
• Utilize AI to accelerate engineering and operational outcomes.

Requirements

• A university degree or higher (graduated in 2024-2025) or be in your penultimate year of university with graduation expected by the end of 2026 in Technology, Computer Science, Software Engineering, Information Technology, Data Science, Artificial Intelligence, Machine Learning, Engineering, or a related discipline.
• A credit average achievement (65%+).
• Australian and/or New Zealand citizen, or hold valid work rights in Australia for the duration of the program.
• A driven, enthusiastic, team-focused mindset.
• Curious, hands-on problem solver, quickly learns new tech and tackles challenges head-on.
• Ability to work 2 days per week in the Naarm (Melbourne) or Gadigal Country (Sydney) offices.

Skills

• APIs
• Cloud platforms
• Automation
• Full-stack development tools
• AI

Location

• Naarm (Melbourne)
• Gadigal Country (Sydney)

Work Type

• Full-time
• Hybrid working

Experience Level

• Graduate

Education Level

• University degree or higher

Salary/Compensations

• Competitive salary

Benefits

• Boosted superannuation with 13% as standard
• A buddy for support throughout the program
• Employee network communities
• Security as a full-time IAG employee from day one
• Strong flexibility and leave options (20 days annual leave + 5 days MyLeave)
• Work from home and many more flexibility options with myFlex
• Up to 50% off personal insurance, including home and motor insurance
• Partner discounts on private health insurance, tech & appliances, and many more
• Access to LinkedIn Learning
• Access to the award-winning IAG Academy
• Study assistance and leave

About the Company

• IAG is the largest general insurance group in Australia and New Zealand.
• Our purpose is making your world a safer place by helping everyday Aussies and New Zealanders.
• As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected.
• We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities.
• We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

Equal Opportunity

• If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation.