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About the Role
The Experience Design Graduate Program is an 18-month full-time program for recent graduates to build a future in digital experiences, focusing on customer needs, design, technology, and AI. Participants will work across the retail business, shaping digital experiences for millions of customer interactions and collaborating with design and product teams.
Responsibilities
- Work alongside product, design, engineering and data to solve real customer and business problems.
- Explore ideas quickly using modern design, prototyping and AI tools.
- Turn concepts into prototypes, experiments and experiences that teams can test and learn from.
- Help connect customer needs, business goals and technical constraints into practical digital experiences.
- Learn how modern digital products are designed, built, measured and continuously improved.
- Contribute to projects across multiple products, gaining exposure to the full end-to-end experience lifecycle.
Requirements
- A university degree or higher (graduated in 2024-2025) or be in your penultimate year of university with graduation expected by the end of 2026 – Design, Interaction Design, Engineering, Behavioural Science, Computer Science, Data Analytics, Game Development, or other creative and technology-related disciplines.
- A credit average achievement (65%+).
- Australian and/or New Zealand citizen, or hold valid work rights in Australia for the duration of the program.
- Strong problem-solving skills and comfort working through ambiguity.
- The ability to communicate ideas clearly and bring others on the journey.
- Confidence learning new tools and technologies quickly, including AI.
- An interest in understanding people, systems and how digital experiences come together.
- Ability to work 2 days per week in the Gadigal Country (Sydney) office.
Skills
- Design
- Interaction Design
- Engineering
- Behavioural Science
- Computer Science
- Data Analytics
- Game Development
- Prototyping
- AI tools
- Problem-solving
- Communication
- Learning new tools and technologies
Location
- Gadigal Country (Sydney)
Work Type
- Full-time
- Hybrid working
Experience Level
- Graduate
Education Level
- University degree or higher
Salary/Compensations
- Competitive salary
Benefits
- Flexible and hybrid working
- Buddy system
- Access to the IAG Academy
- Access to LinkedIn Learning
- Up to 50% off personal insurance
- Partner discounts on flights, tech and more
- Boosted superannuation with 13% as standard
- Security knowing you’re a full-time IAG employee from day one
- Strong flexibility and leave options (20 days annual leave + 5 days MyLeave)
- Work from home and many more flexibility options with myFlex
- Up to 50% off personal insurance, including home and motor insurance.
- Partner discounts on private health insurance, tech & appliances, and many more.
- Study assistance and leave
About the Company
- IAG is the largest general insurance group in Australia and New Zealand, with leading brands including NRMA Insurance, CGU, WFI and ROLLiN’.
- IAG's purpose is to make your world a safer place by helping everyday Aussies and New Zealanders.
- As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected.
- We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities.
- We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
Equal Opportunity
- If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation.