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About the Role

The NSW Police Force is seeking a Senior Business Consultant to join the Enterprise Resource Planning, Technology & Communication Services Command team. This role will assist business units in improving operational efficiency, delivering effective customer services, and achieving organizational goals through business reviews, recommendations, and project implementation. The position supports the HCM Payroll and Org Management solution within the SAP Upgrade Project, acting as a key link between business and technology to ensure the solution is fit-for-purpose and continuously improved.

Responsibilities

Provide hands-on functional expertise in SAP HCM, including configuration, testing, and payroll cycles within a complex, high-volume payroll environment.
Develop and implement a support operating model for effective and sustainable service delivery.
Build strong stakeholder relationships, offering expert advice on HCM processes and system capabilities.
Lead workshops, gather requirements, and translate business needs into system improvements.
Maintain deep subject matter expertise of the HCM solution and drive continuous improvement initiatives.

Requirements

Demonstrated experience supporting government or large enterprise HR and Payroll operations, with an understanding of compliance obligations.
Strong capability in system support, including reporting, integrations, analytics, and complex issue resolution.
Ability to act as a trusted advisor and subject matter expert with deep understanding of HR processes and system functionality.
Proven experience developing or contributing to service delivery/support models.
Strong stakeholder engagement and consulting skills, with the ability to build relationships, manage expectations, and influence outcomes.
Excellent communication skills, including facilitation of workshops and presentations to senior stakeholders.
Strong analytical and problem-solving skills, with the ability to prioritize and manage competing demands in a high-volume environment.
Must be an Australian Citizen, a permanent resident of Australia, or a New Zealand citizen.
Must undergo a rigorous National Police (criminal history) Check.
Must obtain and maintain a Security Clearance as determined by the NSW Police Force.

Skills

SAP HCM configuration
SAP HCM testing
SAP HCM payroll cycles
System support
Reporting
Integrations
Analytics
Complex issue resolution
Stakeholder engagement
Consulting
Workshop facilitation
Presentation skills
Analytical skills
Problem-solving skills
Prioritization
Time management

Location

Parramatta
Sydney Olympic Park

Work Type

Temporary Full-Time
Up to 12 months
Possibility of extension

Experience Level

Senior

Salary/Compensations

Competitive salary

Benefits

Flexible work options
Annual leave loading
Corporate wellbeing programs
Seminars
Fitness Passport
Free annual influenza vaccination
Salary packaging options via superannuation contributions or a novated vehicle lease
Convenient location for public transport and shops
In-house gym facilities

About the Company

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees. They provide law and order services 24 hours a day, seven days a week to the diverse community of NSW.

Equal Opportunity

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.
If you identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au.
If you identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au.
If you are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au.