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About the Role

The Technical Project Manager is responsible for the planning, coordination, and execution of customer onboarding deliverables across the OASIS platform. This high-impact role requires cross-functional engagement with product, architecture, customers, and executive stakeholders to manage complex initiatives from discovery through execution, ensuring timely delivery, proactive risk mitigation, and clear communication.

Responsibilities

Lead end-to-end planning and execution of the OASIS platform customer onboarding program, implementing best practices.
Develop and maintain detailed program schedules including timelines, interdependencies, resource requirements, risks, issues, and key deliverables.
Create and develop a customer onboarding playbook and manage the overall customer onboarding process.
Collaborate with Product Management to understand business needs, technical requirements, and customer onboarding requirements.
Facilitate alignment across engineering, product, architecture, and leadership stakeholders for major customer checkpoints and product releases.
Deliver clear, concise, and proactive communications, translating complex technical topics for diverse audiences, including executives.
Foster strong cross-functional relationships to ensure team coordination, resolve bottlenecks, and enable a culture of transparency and continuous improvement.
Guide teams through ambiguity, shifting priorities, and change, serving as a calm, solution-oriented leader.
Capture key program insights and retrospectives, documenting lessons learned and championing operational and delivery improvements.
Support the evolution of OASIS delivery frameworks by introducing scalable, repeatable practices to elevate quality, velocity, and stakeholder confidence.

Requirements

5+ years of experience managing complex, cross-functional engineering programs and customer onboarding activities, ideally within enterprise SaaS, platform, or infrastructure domains.
Proven success in leading programs spanning software development, cloud-native services, and multi-team engineering efforts in scaled agile environments.
5+ years of experience working with Agile, CI/CD pipelines, and cloud-based release trains across development and production environments.
Strong grasp of the customer journey and ensuring customers receive appropriate support during their onboarding journey.
Excellent problem-solving, critical thinking, and decision-making skills, especially in environments with high complexity or evolving priorities.
Proven ability to influence and align across business units, including executive stakeholders, technical leads, and delivery partners.
Exceptional written and verbal communication skills, with the ability to simplify and structure communication around complex programs.
Demonstrated innovation in building and optimizing program management frameworks, tooling, or delivery processes.

Skills

Agile
CI/CD pipelines
Cloud-based release trains
AI
GenAI
Intelligent automation technologies
Jira
Confluence
Microsoft Project
Integrated collaboration platforms

Location

70 countries

Work Type

In-person collaboration with flexibility

Experience Level

5+ years

Education Level

Bachelor’s or Master’s degree in Engineering, Computer Science, Business, or a related technical discipline
PMP, PMI-ACP, or SAFe certifications are strongly preferred

About the Company

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change.
Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.
The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions.
DXC Technology is recognized among the best corporate citizens globally.
Trust, Transform & Thrive with a company whose mission is to lead our clients on their digital transformation journey.
DXC Technology is recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.
At DXC Technology, we believe strong connections and community are key to our success.
Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
We’re committed to fostering an inclusive environment where everyone can thrive.

Equal Opportunity

DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.