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About the Role
Corpay is seeking a Strategy Manager - Credit, Finance & Business Process Improvement to drive strategic initiatives that accelerate business growth, optimize financial performance, and transform commercial credit and business processes. This role reports to the VP Risk UK, Europe & ANZ and collaborates with senior leaders across various departments.
Responsibilities
- Assess Credit, Finance, Fraud, and adjacent business processes to identify strategic improvement opportunities.
- Map current-state workflows, identifying bottlenecks, manual activities, risks, and pain points.
- Conduct process analysis using stakeholder interviews and operational data to identify improvement opportunities and quantify business value.
- Develop strategic transformation roadmaps, defining initiatives, priorities, and governance.
- Prepare business cases and executive recommendations outlining challenges, solutions, and benefits.
- Partner with cross-functional teams to drive alignment and strategic decision-making.
- Recommend process improvements to enhance efficiency, controls, and customer experience.
- Support initiative delivery by defining requirements, monitoring governance, and tracking benefits.
- Establish performance metrics, governance frameworks, and reporting mechanisms.
- Monitor progress against transformation roadmaps and ensure alignment with business priorities.
- Track and report realised business benefits and key performance indicators.
- Influence senior stakeholders by presenting analysis and strategic recommendations.
- Drive continuous improvement across Finance, Credit, Fraud, and related business functions.
Requirements
- 6+ years of experience in strategy, transformation, consulting, finance or credit operations improvement, risk strategy, business analysis, or operational excellence.
- Experience with business strategy, operating model review, and process improvement methods in Credit, Finance, Operations, or comparable B2B environments.
- Ability to map end-to-end processes, identify friction points and control gaps, quantify opportunities, and translate findings into a practical roadmap.
- Strong analytical foundations, including using data to size issues, validate hypotheses, prioritize work, build business cases, and measure impact.
- Working knowledge of credit, finance, risk, and operational workflows.
- Structured, strategic problem-solving skills with the ability to move from ambiguity to clear options and practical recommendations.
- Commercially aware and pragmatic judgement, balancing value, risk, control, cost, customer experience, and implementation feasibility.
- Strong stakeholder management and influencing skills, including confidence to challenge constructively and build alignment across senior audiences.
- Excellent written, verbal, facilitation, and presentation skills.
- Ability to manage multiple workstreams in a fast-moving, cross-functional environment.
- Experience in B2B, payments, fintech, AP automation, lending, financial services, or complex operational environments is advantageous.
- Experience with Lean, Six Sigma, change management, benefits realisation, data analytics, business intelligence, automation, or AI-enabled business transformation initiatives is desirable.
Skills
- Business Strategy
- Operating Model Review
- Process Improvement
- Credit Operations
- Finance Operations
- Risk Strategy
- Business Analysis
- Operational Excellence
- Data Analysis
- Business Case Development
- Stakeholder Management
- Influencing
- Presentation Skills
- Lean
- Six Sigma
- Change Management
- Benefits Realisation
- Business Intelligence
- Automation
- AI-enabled Business Transformation
Location
- London, United Kingdom
Work Type
- Onsite
Experience Level
- 6+ years of experience
Benefits
- 25 days' annual leave plus 8 bank holidays
- Option to buy or sell up to 5 days of annual leave annually
- Pension scheme with a minimum 3% employee contribution and up to 5% employer contribution
- Private Medical Insurance through Vitality with no excess payable by employees
- Access to the Gratitudes benefits platform, offering flexible discounts, supermarket savings of 4–5%, and exclusive employee offers
- Free access to LinkedIn Learning
About the Company
- Corpay is a global technology organization leading the future of commercial payments with a culture of innovation.
- Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses.
- Millions of people in over 80 countries around the world use our solutions.
- Corpay is committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions.
- We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.
Equal Opportunity
- Corpay is committed to providing equal employment opportunities to all applicants and employees.
- Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law.
- Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions.
- If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.