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About the Role

As a Customer Growth Account Director at Coupa, you will directly and significantly impact our organization by driving account expansion within our existing customer base. Your role is crucial in maintaining executive sponsorship, understanding the unique business needs of our customers, and developing comprehensive account plans and strategies. By fostering strong relationships and working closely with our Customer Value Managers (CVMs) and other customer-facing teams, you will identify, pitch, and close cross-sell opportunities to drive growth within your assigned accounts.

Responsibilities

Collaborate with customers, Customer Value Managers (CVMs), and internal teams to identify cross-sell opportunities aligned with customer business objectives.
Develop and execute an account development strategy to establish Coupa as the leading Total Spend Management platform.
Create an account penetration model that enables multi-angle access to key stakeholders within the customer organization.
Craft value messaging targeted towards the chief economic buyer in target accounts, aligning with their specific needs and challenges.
Partner with supporting functions such as CVMs, Value Solutions Consultants, and Customer Support to enhance Coupa's brand presence in assigned accounts.

Requirements

A strong SaaS sales background with a proven track record of developing existing Accounts and driving complex multi-stakeholder engagements.
The ability to identify client pains and develop unique and compelling value propositions that focus on delivering business value to the client.
Out-of-the-box-thinking and bringing fresh ideas to replace existing solutions with Coupa ́s outstanding Spend Management solutions portfolio, including Coupa Pay and Coupa Supply Chain.

Skills

SaaS sales
Account development
Complex multi-stakeholder engagement
Client pain identification
Value proposition development
Spend Management domain knowledge (plus)

Experience Level

Salary/Compensations

$150,000 - $170,000 a year
On-Target Earnings (OTE): $300,000 - $340,000 with a pay mix of 50/50

About the Company

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small.
Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers.
We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Equal Opportunity

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment.
Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.