About the Role
Seeking an Insurance Transformation SME to support strategic transformation initiatives across underwriting, policy administration, claims, operations, and digital modernization programs for leading Insurance clients. This role is ideal for an Insurance professional who combines strong business domain expertise with analytical thinking, stakeholder management, and a passion for driving business transformation. The successful candidate will work closely with client business leaders, technology teams, and transformation consultants to identify improvement opportunities, define future-state processes, and help deliver measurable business outcomes. The candidate should have good technical knowledge of the latest trends like Ontology, Semantic layer development, Gen AI/BI. This position offers significant growth opportunities into transformation consulting, Insurance advisory, and AI-enabled business modernization leadership roles.
Responsibilities
- Perform Insurance business analysis, including claims, underwriting, policy administration, or regulatory use cases.
- Analyze Insurance business processes, workflows, and operational performance across underwriting, claims, policy administration, billing, and customer operations.
- Gather, document, and validate business requirements from client stakeholders.
- Perform current-state assessments and identify opportunities for operational improvement.
- Support Insurance modernization and transformation programs.
- Participate in business process redesign, operating model assessments, and future-state solution development.
- Assist in developing business cases, transformation roadmaps, and value-realization frameworks.
- Analyze business and operational data to identify trends, risks, bottlenecks, and improvement opportunities.
- Develop dashboards and reports using Power BI, Tableau, or similar platforms.
- Translate data into actionable business recommendations for stakeholders and leadership teams.
- Facilitate discovery sessions, workshops, and requirements gathering meetings.
- Collaborate with cross-functional teams including business, operations, product, and technology stakeholders.
- Prepare executive-level presentations, status updates, and solution recommendations.
- Support implementation and optimization of Insurance technology solutions.
- Ensure deep expertise in ontology engineering and semantic modeling.
- Work closely with business and technology teams to align business requirements with solution designs.
- Contribute to AI, automation, and analytics-driven transformation initiatives.
- Stay current on Insurance industry trends, regulatory changes, and emerging technologies.
- Contribute to best practices, reusable frameworks, and thought leadership initiatives.
Requirements
- 10–15 years of experience in the Insurance industry, Insurance consulting, business analysis, transformation, or operations roles.
- Experience working on business transformation, modernization, process improvement, or strategic initiatives.
- Strong understanding of one or more of the following areas: Underwriting, Claims, Policy Administration, Commercial Insurance, Personal Lines, Life & Annuities, Insurance Operations.
- Strong SQL skills for data analysis and reporting.
- Ontology and semantic layer foundation.
- Good understanding of cloud, data platforms e.g. Snowflake, Databricks.
- Understanding data models, reporting frameworks, and business intelligence concepts.
- Strong problem-solving and analytical thinking skills.
- Ability to communicate complex concepts to both technical and business audiences.
- Experience facilitating stakeholder discussions and requirements workshops.
- Strong written and verbal communication skills.
- Experience with Guidewire, Duck Creek, Majesco, or similar Insurance platforms.
- Exposure to Insurance transformation or consulting engagements preferably in big consulting.
- Knowledge of AI, automation, and digital transformation initiatives.
- CPCU, AINS, or other Insurance industry certifications.
- MBA or advanced degree.
Skills
- Ontology
- Semantic layer development
- Gen AI/BI
- Power BI
- Tableau
- SQL
- Cloud platforms
- Data platforms
- Snowflake
- Databricks
- Data models
- Reporting frameworks
- Business intelligence
- Guidewire
- Duck Creek
- Majesco
Location
- Remote (US)
- East Coast location preferred
Work Type
- Remote
- Full-time
Experience Level
- 10-15 years of experience
Education Level
- MBA or advanced degree
- CPCU, AINS, or other Insurance industry certifications
Salary/Compensations
- Up to $235,000
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability plans
- 401(k) Plan
- 11 paid holidays
- 12 weeks of Parental Leave
- Free time PTO policy
About the Company
- Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise.
- Fractal is building a world where individual choices, freedom, and diversity are the greatest assets.
- An ecosystem where human imagination is at the heart of every decision.
- Where no possibility is written off, only challenged to get better.
- We believe that a true Fractalite is the one who empowers imagination with intelligence.
- Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Equal Opportunity
- Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
