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Responsibilities

• Prepare, process, and pack various meat products such as pork, beef and chicken items
• Ensure proper handling and storage of all the meat products according to food safety guidelines
• Package and label meat products and properly according to the company guideline including merchandising of the meat products in a fresh and appealing manner
• Check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned
• Clean, filet, and prepare a variety of seafood product
• Greet customers in a friendly and professional manner, offering assistance and answering questions
• Package seafood products adhering to portion sizes and weight requirements
• Create visually appealing displays of seafood products
• Unload, sort, and organize items in the designated storage areas
• Regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
• Implement a first-in, first-out system to ensure older products are utilized first
• Maintain correct signage for the promotional grocery items
• Use the aisle gun to scan and track inventory
• Merchandising of the produce items in a fresh and appealing manner
• Handle root vegetables carefully, ensuring proper storage, handling, and display techniques
• Continuously expand your knowledge of different techniques in order to maintain quality and freshness of the products
• Manage displays of UPC products, such as tofu, salad, and nuts
• Plan and execute display changes based on season, time and date
• Prepare and make various meals and dishes according to standardized recipes and guidelines
• Regularly monitor and rotate food items to ensure freshness and quality
• Clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environment
• Assist with customer’s questions and help as needed
• Regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays
• Assist customers with general questions and help them by loading their groceries to their vehicle as needed
• Provide assistance to the cashier by bagging the customers shopping items
• Maintain all areas clean leaning duties collect and remove trash and recyclables sweep, mop, and vacuum all area floors, restrooms and break areas/replenish supplies
• Perform other operational support duties and tasks including special cleaning duties as assigned
• Work closely with all employees to provide every customer with a satisfied and safe shopping experience
• Place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
• Take immediate action to clear and clean up water spills to prevent slip and fall hazards
• Maintain accurate records of houseware inventory within the store
• Assist in the ordering process for houseware items
• Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
• Provide exceptional customer service by assisting customers with inquiries
• Conduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products
• Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
• Maintain proficiency with the item code and PLUs
• Handle all cash, credit, and debit card transactions with accuracy
• Perform all opening, shift changing and closing duties while keeping the area clean and organized
• Assist with bagging items and customer inquiries as needed
• Provide excellent customer service by greeting them and assisting with products and services
• Assist with sorting paperwork such as invoices, sales orders, item data, etc.
• Follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
• Perform other customer service related duties and tasks as assigned

Requirements

• Willingness and curiosity to learn and familiarize yourself with the products and about various items within the store.
• Ability to prioritize and manage time effectively in order to multi-task different responsibilities simultaneously.
• Initiative to quickly assess and resolve issues or concerns, seeking appropriate solutions, and escalating complex problems to supervisors or managers when necessary.
• Work collaboratively with colleagues and contribute to a positive team environment.
• Adapt to changing situations, such as dealing with customer inquiries, handling unexpected issues, and adjusting to new store procedures or promotions.

Skills

• Customer Service
• Product Knowledge
• Organization and Time Management
• Problem Solving
• Teamwork and Collaboration
• Adaptability

Location

• Onsite

Work Type

• Full-time

Benefits

• Health, Dental, Vision Insurance and EAP (Employee Assistance Program)
• 401(k) Retirement Plan with up to 5% match
• Life Insurance and AD&D (Accidental Death & Dismemberment)
• BTA Insurance (Business Travel Accident Coverage)
• Paid-time off (PTO) and Paid-sick leave (PSL)
• FSA (Flexible Spending Account)
• DCFSA (Dependent Child Care Spending Account)
• Celebration & Condolence Benefits
• Holiday Gift Certificates
• Smart card: earn additional 4 points to the standard $1 = 1 point