About the Role
We are expanding our cloud services team to focus on the global movement of cloud infrastructure hardware, including server racks, networking gear, and IT equipment. This role owns the air freight network strategy, focusing on demand forecasting, capacity acquisition, and optimization across priority lanes for dense, high-value, and regulated cargo.
Responsibilities
- Develop rolling capacity forecasts by lane, reconciling customer project pipelines with available air cargo capacity.
- Build and maintain capacity plans across priority corridors, adjusting for seasonality, GRIs, and project-driven demand spikes.
- Model dynamic load factor for rack and crate shipments to right-size ULD/pallet builds and avoid spoilage or stuck freight.
- Identify when scheduled freighter capacity is insufficient and recommend charter or ACMI solutions.
- Negotiate and manage Block Space Agreements (BSAs) and allocation agreements with freighter operators and combination carriers.
- Maintain relationships with charter brokers, GSAs, and ACMI providers for surge or out-of-gauge shipments.
- Track spot rate movements, GRI announcements, and peak season surcharges; advise commercial teams on rate exposure and contract timing.
- Vet ground handling capability at gateway airports for heavy and oversized rack shipments.
- Translate customer shipment plans into booking instructions, balancing chargeable weight optimization against transit time and cost targets.
- Coordinate with packaging/crating teams on shock, vibration, and climate requirements for server hardware.
- Ensure crate/pallet dimensions are compatible with available aircraft types.
- Build contingency plans for capacity disruption on critical lanes, including pre-cleared backup routings.
- Monitor and report on load factor, on-time performance, and capacity utilization against plan.
- Maintain working knowledge of dangerous goods regulations relevant to IT hardware.
- Ensure bookings reflect correct DG handling.
- Stay current on export control requirements affecting high-performance computing and AI accelerator hardware.
- Flag shipments requiring licensing or restricted routing.
- Partner with customs/trade compliance on HS classification and import documentation.
- Support insurance and security protocols appropriate to high-value cargo.
- Act as the primary capacity liaison between Control Tower and Operational teams and carriers.
- Provide capacity visibility and constraints input into customer-facing quotes and project timelines.
- Partner with finance on capacity-related cost forecasting and carrier contract economics.
Requirements
- 5+ years in air freight capacity planning, network planning, or carrier management, ideally within a forwarder, airline, GSSA, or shipper logistics team.
- Demonstrated fluency with industry mechanics: spot rates, GRIs, chargeable weight, load factor, allocation/BSA structures.
- Experience managing capacity across at least one of: Asia Pacific, transpacific, or Asia–Europe trade lanes.
- Strong analytical and forecasting skills; comfortable building and maintaining capacity models in Excel or BI tools.
- Track record negotiating directly with carriers, GSAs, or charter brokers.
- Experience with oversized/out-of-gauge cargo planning or project/charter logistics.
- Familiarity with dangerous goods regulations for lithium battery–containing equipment.
- Exposure to data center, IT hardware, or high-value/high-tech vertical logistics.
- Working knowledge of export control regimes affecting semiconductors or AI/HPC hardware.
- Experience standing up network capacity strategy for a new business line or trade lane.
Skills
- Air freight capacity planning
- Network planning
- Carrier management
- Forecasting
- Excel
- BI tools
- Negotiation
- Oversized cargo planning
- Project logistics
- Charter logistics
- Dangerous goods regulations
- Data center logistics
- IT hardware logistics
- High-value cargo logistics
- High-tech logistics
- Export control regimes
- Semiconductor logistics
- AI/HPC hardware logistics
Location
- Worldwide
Work Type
- Full-time
Experience Level
- 5+ years
About the Company
- Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.
