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About the Role
Favorit Motors is seeking a highly qualified, motivated, and achievement-oriented individual to join their growing team as an Automotive Service/Parts Advisor. This role is crucial for meeting increasing demand and contributing to the company's continued success.
Responsibilities
- Manage and coordinate the Service Department
- Create and update work orders
- Finalize invoices
- Order parts
- Return parts
- Manage inbound customer calls
- Make outbound order calls
- Handle customer complaints and inquiries
- Prioritize work for mechanics
Requirements
- Must have parts ordering experience
- Ability to multi-task
- Excellent communication skills and professionalism in customer service
- Excellent computer skills
- Must have previous experience in an automotive dealership and automotive industry
- Must have a valid G driver's license
- Familiar with Mitchell 1 automotive repair software
Skills
- Customer Service
- Parts ordering
- Automotive service advising
- Mitchell 1 software
Experience Level
- 2 years of Customer Service experience
- 2 years of Parts ordering experience
- 2 years of Automotive service advisor experience
- Intermediate to advanced Mitchell 1 software experience
About the Company
- Favorit Motors is a family-owned and operated automotive dealership with over 20 years of experience.
- Pioneers in the subprime automotive industry with an established track record in sales, service, and finance.
- The company is growing rapidly.