Enterprise Engagement Manager (Remote) at Unframe | NY | Rezi

Enterprise Engagement Manager (Remote) at Unframe

Enterprise Engagement Manager (Remote)

Unframe · NY

2 weeks ago

Enterprise Engagement Manager (Remote)

Unframe · NY

16 days ago
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About the Role

As an Enterprise Engagement Manager, you will lead the delivery, adoption, and success of Unframe’s AI solutions across your largest enterprise customers. You will join our Product Growth team to turn tailored AI concepts into working solutions that deliver measurable business impact. This role is a hybrid of program management, product enablement, and customer partnership.

Responsibilities

  • Own delivery and adoption of Unframe’s AI solutions across enterprise accounts, from post-POC rollout through expansion.
  • Partner with Product Managers to translate customer needs into actionable project plans and ensure execution at scale.
  • Orchestrate stakeholders and manage alignment across business, IT, and data teams within large organizations.
  • Define and measure success by tracking adoption, usage, and business impact to demonstrate value.
  • Lead enablement and training sessions to help customers operationalize Unframe’s AI solutions.
  • Ensure project velocity by coordinating between internal teams (Product, Engineering, Solutions) to keep deployments on time and on scope.
  • Identify expansion opportunities by surfacing new use cases and operational gaps that AI can solve.
  • Provide structured feedback from the field to shape Unframe’s product roadmap and delivery playbooks.

Requirements

  • 3+ years in enterprise-facing roles such as Program Manager, Engagement Manager, Enterprise CSM, Implementation Lead, or Technical Account Manager.
  • Proven experience managing complex, multi-stakeholder enterprise projects, ideally involving AI, data, or SaaS platforms with digital transformation elements.
  • Strong execution and project management skills; able to plan, coordinate, and deliver under tight timelines.
  • Business-technical fluency; able to translate between executives, engineers, and users with ease.
  • Excellent communication and relationship-building skills in English.
  • High ownership, attention to detail, and a hands-on, problem-solving mindset.

Skills

  • AI
  • SaaS platforms
  • Digital transformation
  • Project management
  • Program management
  • Product enablement
  • Customer partnership
  • Stakeholder management
  • Business analysis
  • Technical analysis
  • Communication
  • Relationship building
  • Problem-solving
  • AI integrations
  • Data workflows
  • LLM
  • GenAI

Location

  • Remote

Work Type

  • Full-time

Experience Level

  • 3+ years

About the Company

  • Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months.
  • We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.
  • Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally.