About the Role
This role is responsible for developing long-term client relationships, selling services and products, negotiating contracts, closing deals, and transitioning clients to the Key Account Management team. The role collaborates with National Key Account Managers, sales operations, and marketing to achieve sales goals. Travel is required throughout Western Canada and to head office. The role also participates in customer-focused events and develops customer appreciation events.
Responsibilities
- Identify, contact, and qualify potential customers to sell services and products within the assigned region or territory according to annual sales plans and goals.
- Manage leads and opportunities funnel within Salesforce and meet monthly and quarterly targets.
- Collaborate with National Key Account Managers, Sales operations, and Pricing teams to deliver quotes and bids within margin threshold targets.
- Increase brand presence within specified regions or territories through sales and marketing activities.
- Actively participate in sales team meetings, one-on-ones, and marketing meetings to report progress, analyze accounts, and provide recommendations.
- Participate within prescribed sales processes and update/maintain customer data and sales activity progress within Salesforce (CRM).
- Actively receive, respond to, and manage customer concerns and requests within service standards.
- Collaborate with the sales team to participate in and create annual sales plans.
- Ensure compliance with all company processes, systems, and health and safety regulations.
- Perform all daily functions in alignment with company mission, vision, and values.
- Work in compliance with Health & Safety policies and legislation.
- Protect company assets from damage and misuse.
- Perform other related duties as may be required.
Requirements
- Available to address customer needs and concerns in a timely manner.
- Must have experience in the services industry (janitorial preferred).
- Willing to travel frequently within the designated territory or outside the province.
- Ability to deal with a high level of stress and solve problems.
- Ability to work outside office hours if required by the customer.
- Available to address concerns in a 24/7 environment.
Skills
- Business Development
- Sales Portfolio Management
- Meeting Sales Targets
- Developing New Customer Relationships
- Sales Process Management
- Negotiation
- Meeting Customer Requirements
- Sales Performance Metrics Analysis
- CRM Software Proficiency
- MS Suite Proficiency
- Analytical Skills
- Organizational Skills
- Communication Skills
- Presentation Skills
Location
- Western Canada
- Head Office
Work Type
- Full-time
Experience Level
- Minimum of 5 years’ experience in the sales field.
Education Level
- Post-secondary degree in Sales or Business Administration or related field.
Benefits
- Competitive compensation plan
- Health benefits
- Dental benefits
- Vision benefits
- Pension plan after 1 year
About the Company
- Established Canadian facility maintenance company.
- Provides a variety of services to large retail and commercial businesses nationally.
