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About the Role

Responsible for providing sales support for insurance clients by creating timely illustrations, sending of state specific and compliance forms, providing educational or point of sale documents, and acting as a liaison between carriers and clients.

Responsibilities

• Perform outbound and inbound calls.
• Elicit client needs with speed and composure.
• Answer client service inquiries and resolve problems via oral, virtual, or written communication.
• Navigate the web and provide web-based documents to clients.
• Be computer literate and efficient in Word and Excel.
• Provide input and support on new product and sales processes.
• Participate in team and individual meetings.
• Possess strong communication skills and a great work ethic.
• Perform other duties as assigned.

Requirements

• Ability to communicate effectively and professionally both verbally and written.
• Customer service skills.
• Ability to multi-task in a fast-paced environment.
• Organized and able to prioritize tasks.
• Ability to work as part of a team and independently.
• Proficient computer skills and excellent knowledge of Microsoft Office products and Window-based applications.
• Proven to be highly dependable and a self-motivator.
• Curious and able to ask probing questions to obtain necessary information.
• Able to work across time zones with remote team members.
• Active Life and Health license required.
• Current AHIP completed.

Skills

• Communication skills
• Customer service skills
• Multi-tasking
• Organization
• Prioritization
• Teamwork
• Independent work
• Computer literacy
• Microsoft Office Suite
• Dependability
• Self-motivation
• Probing questions
• Bilingual - English / Spanish Preferred

Location

• Remote

Work Type

• Full-time
• Temporary
• Permanent

Experience Level

• Senior

Education Level

• High School degree minimum

Salary/Compensations

• $17/hour plus commission
• $18/hour plus commission for bilingual

Benefits

• Competitive compensation package

About the Company

• In 2005, Michael and Melinda Wilhelm founded Trusted Senior Specialists, headquartered in Houston, Texas, with the goal of serving Medicare beneficiaries. Built on foundational values of love and trust, the company has grown from a husband-wife team to a family of employees who share their vision, compassion and desire to serve. Trusted Senior Specialists delivers old-fashioned customer service of yesterday, using the advanced technology of today. Throughout their growth, their 5,000 agents have remained focused on helping over 82,000 Americans protect their most valuable assets: health, wealth and wellbeing.
• Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
• Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career.
• Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide.

Equal Opportunity

• Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.