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About the Role

Join the Information Technology team at New York’s #1-ranked hospital. At NewYork-Presbyterian Hospital, Information Technology is at the forefront of our patient experience. Innovative technology drives our initiatives addressing large-scale challenges that will yield better outcomes for patients and their families. Join our team to develop your career while creating solutions and services that will improve the health and well-being of the communities we serve.

Responsibilities

Provide advanced tactical and operational support for the implementation, optimization, maintenance, and ongoing support of Enterprise Revenue Cycle IT systems.
Assist and facilitate the design, implementation, optimization, change management, and issue resolution related to Epic Professional Billing and the financial and operational workflows it supports.
Serve as a subject matter expert for professional billing operations, collaborating with Revenue Cycle, Patient Financial Services, Practice Operations, Clinical Operations, and Information Technology teams to improve billing efficiency, reimbursement outcomes, and system usability.
Support the Epic Professional Billing environment, including application functionality, integrated systems, interfaces, and operational workflows.
Provide analytical and application support for Epic Professional Billing, Charge Router, provider billing workflows, claims management, charge capture, reimbursement processes, and related software products.
Update and maintain project plans and provide design, implementation, and support documentation.
Design, configure, test, implement, and support enhancements within Epic Professional Billing and associated applications.
Analyze proposed modifications or enhancements to determine operational, financial, and technical impacts on production systems.
Develop test plans, test scripts, test data, and testing schedules.
Conduct unit, regression, integration, and user acceptance testing.
Perform analysis of business and user needs and develop system solutions supporting professional billing operations.
Create and maintain accurate documentation related to workflows, application configuration, and support processes.
Maintain a favorable work environment for all team members and clients.
Be responsible for IS change control standards and procedures including successful release and communication of go lives.
Provide status reports and insights to departmental leadership in ad-hoc and weekly meetings.
Represent the department team in user meetings and perform project management duties as needed.
Work with other departments to understand their needs.
Perform other job related duties as assigned.

Requirements

Requires experience working with Epic Professional Billing, Revenue Cycle applications, and physician billing workflows.
Bachelor’s Degree or equivalent experience.
Epic Module Certification obtained within six months of employment.
Five to seven or more years of previous work related experience.
All employees should live within a commutable distance to NYP.

Skills

Epic Professional Billing
Revenue Cycle applications
Physician billing workflows
Professional billing operations
Billing efficiency
Reimbursement outcomes
System usability
Epic Professional Billing environment
Application functionality
Integrated systems
Interfaces
Operational workflows
Charge Router
Provider billing workflows
Claims management
Charge capture
Reimbursement processes
Project management

Location

New York, New York

Work Type

Full time
Hybrid

Experience Level

Senior
Five to seven or more years of previous work related experience

Education Level

Bachelor’s Degree or equivalent experience
Degree or major in Computer Science (Preferred)
Epic Certification (Preferred)
ITIL Certification (Preferred)
PMP Certification (Preferred)
NYS Clinical licensure (Medical, Nursing, Pharmacy, or other relevant allied health professional) (Preferred)

Salary/Compensations

$87,500-$130,000/Annual

Benefits

Comprehensive and competitive benefits that support you and your family in every aspect of life.
Amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person.

About the Company

Join a healthcare system where employee engagement is at an all-time high.
Here we foster a culture of respect, belonging, and inclusion.
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Equal Opportunity

NewYork-Presbyterian Hospital is an equal opportunity employer.