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About the Role

Reporting to the Store Manager, the Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates, and making sure every customer has a great experience. When management isn’t on the floor, you take the lead and keep everything running smoothly.

Responsibilities

• Drive sales by promoting brand initiatives and delivering a strong customer experience across all channels
• Coach and support team members through regular feedback and on-the-floor guidance
• Share insights and feedback with store management to help improve performance
• Ensure policies and procedures are followed (especially around payments, discounts, returns, and loss prevention)
• Keep the store looking sharp with strong visual merchandising and displays
• Support the Store Manager in building a motivated, fashion-focused team
• Help with day-to-day operations like restocking and backstore tasks

Requirements

• High school diploma or equivalent
• 6 months of hands-on management experience in retail or service
• Deep interest in fashion
• Natural leader with a growth mindset
• Big customer-first energy with a natural ability to connect with people
• Available for day, night, and weekend shifts
• Comfortable staying on your feet and lifting up to 35 lbs. (≈16 kg) during busy floor days

Skills

• Sales
• Customer Experience
• Coaching
• Visual Merchandising
• Operations Management

Location

• Onsite

Work Type

• Full-time

Experience Level

• 6 months of management experience

Education Level

• High school diploma or equivalent

Benefits

• Generous employee discounts
• Benefits, perks, and performance-based bonus
• Time off that supports real work-life balance
• Exclusive head office internship opportunities
• Recognition programs

About the Company

• Specializing in stylish and accessible footwear, handbags, and accessories, the ALDO Group brings over 50 years of fashion expertise to the global stage.
• With close to 1,500 stores across more than 110 countries, we operate two signature brands—ALDO and Call It Spring—and proudly serve as the core footwear partner for Sperry in North America.
• We’re also a recognized wholesale and licensed partner, leading the design, sourcing, and distribution of fashion-forward footwear, handbags, and accessories.
• Our portfolio features well-known brands including ROXY, Brooks Brothers, Ted Baker, Hunter, and G.H.BASS.
• Grounded in our values of Love, Respect, and Integrity, we truly pride ourselves on seeing our people reach their full potential through growth, confidence, passion, and innovation.

Equal Opportunity

• We firmly believe that the diversity of backgrounds, perspectives, and identities is a fundamental strength of the ALDO Group.
• We welcome applications from all backgrounds and are committed to providing a safe, respectful, and equitable work environment where everyone can reach their full potential and find their fit.