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About the Role

Deliver an exceptional workplace experience for employees, guests, and visitors by creating memorable first impressions and providing seamless concierge-style service. Coordinate meeting spaces, support workplace services and events, ensuring professional, efficient, and engaging interactions.

Responsibilities

• Deliver a warm, professional, and engaging front-of-house experience.
• Welcome employees, visitors, contractors, and VIP guests.
• Manage visitor registrations, access passes, and security procedures.
• Coordinate meeting rooms, workplace bookings, and event logistics.
• Support locker, storage, and workplace service requests.
• Liaise with vendors, building management, and workplace stakeholders.
• Conduct workplace floor inspections and report maintenance issues.
• Coordinate visitor and employee communications.
• Support workplace events and special activities as required.
• Deliver exceptional customer service with every interaction.

Requirements

• Experience in corporate reception, concierge, hospitality, hotel, airline, or customer service roles.
• Professional presentation and communication skills.
• Strong customer service mindset with a passion for creating positive experiences.
• Ability to build rapport quickly with a diverse range of stakeholders.
• Excellent organisational skills and attention to detail.
• Confident multitasking and managing competing priorities.
• Proactive problem-solving skills and a positive attitude.
• Strong computer skills and confidence working with workplace systems.
• Completion of Higher School Certificate.
• Eligible to work in Australia.

Skills

• Customer service
• Concierge services
• Event logistics
• Communication skills
• Organizational skills
• Attention to detail
• Multitasking
• Problem-solving
• Computer skills

Location

• Sydney, NSW

Work Type

• Full-Time

Education Level

• Higher School Certificate

Benefits

• Employee benefits and wellbeing initiatives

About the Company

• Cushman & Wakefield is a global leader in commercial real estate services, with 50,000+ employees across 60 countries.
• In Australia, we partner with some of the world’s leading organisations to deliver innovative property solutions across office, retail, industrial and logistics assets.
• Our strength lies in our collaborative approach, deep market insight and ability to integrate services to deliver exceptional outcomes.
• We are driven by a client-first mindset and a commitment to excellence, empowering our people to think differently and create value at every stage of the property lifecycle.

Equal Opportunity

• As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply.
• Cushman & Wakefield promotes safety at all times.