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About the Role

This posting is for future opportunities across all of our client services teams at the Research Director or Senior Director level. In this role, you will lead a wide range of research initiatives across the full project lifecycle from proposal to report delivery. You will bring your intellectual curiosity, entrepreneurial mindset, and storytelling ability to lead projects that help solve our clients’ biggest challenges, shaping the future of the industry landscape.

Responsibilities

Successfully design and field complicated research initiatives.
Lead all phases of quantitative and qualitative research projects, including proposal drafting, research design, questionnaire and discussion guide development, data analysis and storytelling.
Projects will include audience, landscape, and brand studies, with methods such as concept and creative testing, messaging/positioning evaluation, market sizing, and segmentation.
Translate research data into clear, actionable insights and recommendations through visual, creative and story-driven reports.
Troubleshoot any complicated issues that arise in an efficient and effective manner.
Identify and develop research opportunities for new and existing clients.
Cultivate and foster deep client relationships to successfully execute projects and drive overall business.
Serve as a trusted partner to clients, fully understanding their business objectives and strategically strengthening the relationship.
Help lead and develop a team, giving meaningful feedback on all aspects of a project and training analysts and managers across methodologies.
Drive successful project execution, collaborating with senior team members and providing oversight to junior team members in coordinating logistics with internal and external operations teams (programming, fieldwork, facilities, moderators, data processing), and partnering with these teams to drive projects forward on stringent timelines.

Requirements

7+ years’ experience working in consumer insights, consumer research or in an analyst/strategy role at an entertainment/media/technology company.
In-depth understanding and experience with a range of complex qualitative and quantitative research methodologies.
Proven experience nurturing and building relationships with clients, understanding their goals and ensuring we deliver on those and confidently providing strategic guidance to them.
You can mentor and inspire junior team members.
Expert at working with data to identify trends and insights, including both structured (i.e. data and hard numbers) and unstructured (i.e. interviews and qualitative) data.
Strong writing skills where you can craft a story around data insights and clearly communicate key points in a succinct manner.
You have great verbal communication skills as well and are highly skilled at presenting to groups and sharing your point of view.
You are genuinely interested in seeking information on the “whys,” always digging for more information to understand what makes consumers tick.
Internally-motivated who continuously strives to get things done well, regardless of challenges encountered.
Successfully manages time and multiple competing priorities to ensure deadlines are always met.
Errors don’t get past you and you are always focused on ensuring high levels of quality control and reporting.
Team player who is able to work collaboratively and harmoniously within a team and across teams.
You will roll up your sleeves to help get the job done and no task is beneath you.
You welcome feedback because you have a zest for learning and growing.

Skills

Qualitative research
Quantitative research
Data visualization
Excel
PowerPoint
Google Docs
Google Slides
Statistical significance testing
Correlation analysis
Multivariate analysis techniques
Cluster/segmentation analysis
Conjoint analysis
Discrete choice analysis
SPSS
Q
Communication
Storytelling
Critical thinking
Time management
Attention to detail

Location

Culver City
New York
Remote

Work Type

Full-time
Exempt
Flexible/Remote work

Experience Level

Research Director
Senior Director

Education Level

B.A./B.S. degree in areas such as Social Sciences, Business, Marketing, Market Research, Statistics, Economics or a related field.

Salary/Compensations

$100,000-150,000

Benefits

Flexible/Remote work with optional usage of our great offices in Culver City and New York
Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s
Medical, Dental, and Vision Insurance Plans
401K with company match
12 weeks paid Parental Leave
Regular performance evaluations with opportunities for promotions and merit increases
Educational and training reimbursement plan and other training and professional development opportunities
Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more)
Resources available for mental health, inclusive care and family building
NRGratitude – our company-wide employee recognition program
Regular team/company events and activities including annual summer and holiday parties
Pet friendly headquarters and pet insurance options

About the Company

NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology.
We stay ahead of what’s next, providing fresh insights to spark new ideas.
We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges—in entertainment, technology, lifestyle, sports, and gaming.
Together, we create with confidence.
We’re proud of our company’s values – these values guide us as we navigate sunny days, gray skies and everything in between:
Do what you love. With conviction.
Where discovery lives. And impact drives.
Celebrate difference. Cultivate belonging.
Big thinking. Collectively inspired.
Embrace the journey. Be human.

Equal Opportunity

Diversity, equity, and inclusion is at the center of all our practices to ensure that NRG is a place where people from all identities and backgrounds can thrive.
NRG is committed to recruiting and retaining diverse talent by supporting their growth through learning programs, internal mobility, affinity group participation and leadership development.
Our differences make us a stronger workforce and enhance our creativity and innovation.
We are proud to be an inclusive workplace for all and are committed to equal employment opportunity regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.