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About the Role
As an MSS Coordinator, you’ll be the key person ensuring our clients transition smoothly into Managed Security Services. You’ll work closely with sales, technical teams, legal, and delivery to coordinate onboarding projects, making sure everything is on track, meets standards, and exceeds client expectations.
Responsibilities
- Lead and coordinate client onboarding projects from start to finish
- Collaborate with sales, technical architects, legal, and delivery teams to prepare solutions and review documentation
- Manage project timelines, resources, and documentation
- Communicate clearly to internal teams about progress, timelines, and expectations
- Review security requirements, contracts, and technical specs to ensure accuracy
- Provide ongoing support after onboarding to address concerns and ensure client satisfaction
- Continuously looking for ways to improve processes, workflows, and project delivery
Requirements
- 3+ years of experience in project or program management, ideally in managed security services or cybersecurity
- Familiarity with project management methodologies like Agile or Waterfall
- A problem solver, adaptable, and a team player
Skills
- Cybersecurity
- Project management
- Understanding of security technologies (firewalls, SIEM, endpoint protection, threat detection systems)
- Managing multiple projects and priorities in fast-paced environments
- Excellent communication skills
- Ability to explain complex concepts clearly
- Ability to build strong relationships
Experience Level
- 3+ years
Benefits
- Ongoing training
- Certifications
- Professional development
- Flexible work environment
- Collaborative work environment
- Supportive work environment
About the Company
- A forward-thinking cybersecurity company with a global presence
- Work with talented, diverse teams across different countries