Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Sales Supervisor, you will be at the forefront of creating outstanding client experiences while mentoring and inspiring your team to achieve excellence. You will build meaningful relationships with clients and lead by example, delivering inspirational, authentic, and personalized service. Your passion for fashion and customer care will shine through as you style clients from head to toe, guiding them through a memorable shopping experience.

Responsibilities

Reinforce branded customer service experience and lead the team in executing sales and service initiatives.
Educate customers about products, help them find selections, and ensure an exceptional experience.
Create a seamless operational flow, assisting with back-of-house processes, and contributing to store efficiency.
Mentor and coach the sales team, fostering a positive and motivating work environment.
Model behaviors that create lasting client relationships to help the team grow professionally and exceed performance expectations.
Lead by example, setting the standard for clienteling and customer service.
Coach and mentor associates to enhance selling skills, service techniques, and product knowledge.
Foster a high-performing, motivated team culture.
Build strong client relationships through personalized service and follow-ups.
Provide expert styling guidance to create an exceptional shopping experience.
Achieve personal sales targets while driving overall team performance.
Maintain selling floor standards to ensure a visually appealing and organized store.
Oversee product replenishment, keeping inventory aligned with demand.
Handle customer concerns professionally, turning challenges into positive experiences.
Support back-of-house processes, including cash handling and KPI tracking.
Assist with opening/closing procedures to ensure smooth daily operations.
Drive sales and KPI success by fostering a results-driven environment.

Requirements

1-2 years of sales or service experience, preferably with some supervisory background.
Passionate about fashion, with a keen eye for Parisian chic and luxury retail.
A natural leader—confident, inspiring, and eager to mentor others.
A strong communicator—friendly, outgoing, and persuasive.
Adaptable and flexible with scheduling to meet business needs.
Ambitious and driven, with a desire to grow into an Assistant Store Manager role.
Flexible availability, including evenings, weekends, and holidays, is required.

Skills

Clienteling
Customer service
Selling skills
Service techniques
Product knowledge
Styling
Sales
Operations
Cash handling
KPI tracking
Social media savvy (a plus)

Location

Bloomingdale's SoHo

Work Type

Full-time

Experience Level

1-2 years of sales or service experience
Some supervisory background

Salary/Compensations

$23.50—$27 USD per hour

Benefits

Competitive base hourly pay
Individual commission
Sales incentives
50% shopping discount
Seasonal wardrobe offering
Cell phone contribution
Health insurance
Dental insurance
Life insurance
Disability coverage
Employer-matched 401(k)
Paid time off (vacation, sick time, holidays)
Paid parental leave
Pet benefits
Employee Assistance Program (EAP)
MAVEN Family Planning
Product knowledge training
Industry insights
Retail Stylist Program
Mentorship
Professional development support

About the Company

SMCP embodies the essence of Parisian elegance with its renowned brands, Sandro and Maje.
Committed to accessible luxury, bringing high-fashion designs and sustainability together.
Operates in over 47 countries, financially stable, and in a phase of growth.
Led by a strong and experienced senior leadership team.
Culture thrives on engagement, inclusivity, and corporate social responsibility.
Aims to meet ambitious sustainability goals by 2030.
Collections reflect the dynamic interplay of casual elegance and evening sophistication.
A forward-thinking company where innovation and sustainability come together.
Focuses on growth, stability, and prioritizing internal mobility.
Offers a culture that fosters creativity, engagement, and meaningful career opportunities.
Blends timeless Parisian style with a contemporary edge.
Focuses on styling happiness at work—leading with passion and purpose.