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About the Role

Support back-office processing within a fast-paced financial services environment. This non-customer-facing role focuses on processing transactions, reviewing documentation, managing tickets, and supporting internal business teams.

Responsibilities

• Review client account information, documentation, and transaction details for accuracy and completeness
• Process service requests, transactions, account updates, and operational tasks within required timelines
• Work through a ticketing system to manage daily assigned requests and action items
• Audit files, enter data, update internal systems, and track incoming requests
• Review estate, legal, and account-related documentation as required
• Ensure all tasks are completed in line with internal policies, procedures, and service-level agreements
• Identify issues, investigate discrepancies, and escalate when needed
• Communicate with internal teams through email, phone, and messaging platforms
• Support internal business groups by providing accurate updates and responses to operational inquiries
• Maintain strong attention to detail while handling a high volume of daily processing work
• Assist with reporting, tracking, and organizing operational data when required
• Support process improvements and help maintain accurate, efficient workflows

Requirements

• Previous experience in a role that required operational duties (Can be an internship, part time job, or full time job)
• Strong written and verbal communication skills
• Knowledge of everyday computer systems and software (Microsoft Office, Teams, Etc.)

Skills

• Basic Excel

Location

• Toronto, ON

Work Type

• Contract to Hire
• Hybrid

Salary/Compensations

• $22.00 - $22.00/hr

About the Company

• We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

Equal Opportunity

• The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
• Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
• We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.