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About the Role

The Underwriting Governance Manager is responsible for the integrity, consistency, and control of underwriting documentation and practices across Canadian and US operations. This role owns policy document libraries, oversees the monthly underwriting exception process, and helps shape Standard Operating Procedures and best practices.

Responsibilities

• Own all policy forms, including applications, endorsements, policies, and indexes for Canada and the US.
• Maintain and format the manuscript library.
• Maintain the underwriting guidelines library on the shared drive and SharePoint.
• Update underwriting authority letters as required.
• Ensure all forms are implemented into Enterprise and notify the Enterprise team of any new, modified, or retired documents.
• Work with the Marketing team to review all Specialty Insurance documents for consistency and formatting.
• Maintain the document library for marketing forms in both English and French.
• Provide general support to the VP, Product Development on formatting for new policy wordings and endorsements.
• Manage the monthly underwriting exception report, including reviewing flagged exceptions, resolving items, and escalating matters.
• Support the SVP, Specialty Insurance with the periodic review and implementation of departmental Standard Operating Procedures (SOPs) and guidelines.
• Work closely with the VP Product Leaders on the annual Best Practice Review, reporting key findings to SVP, Specialty Insurance.
• Act as a business partner between the Specialty Insurance department and the Internal Audit function.
• Provide support and back-up to the Internal Audit team as requested.

Requirements

• 7+ years of experience in Underwriting, Underwriting Control, or an Underwriting Support function.
• Proficiency with document formatting and collaboration tools (e.g., Microsoft Word, SharePoint).
• Experience with policy administration systems such as Enterprise is an asset.

Skills

• Process driven
• Ability to think beyond how things are to shape how things should be
• Innovative mindset for delivery through solutions
• Entrepreneurial, self-motivated approach
• Collaborative, team-first spirit
• Demonstrated passion for excellence
• Keen attention to detail
• Excellent interpersonal skills
• Strong written and verbal communication
• Ability to thrive in a fast-paced environment
• Ability to manage multiple priorities
• Proven analytical and conceptual thinking
• Sound and flexible judgment when resolving problems
• Capacity to synthesize information and implement solutions
• Strong execution and planning skills
• Reputation as a trusted advisor who adds value as a partner

Location

• Toronto

Work Type

• Hybrid – 4 days per week in office

Experience Level

• 7+ years

Education Level

• Post-secondary education
• Bachelor's degree preferred

Salary/Compensations

• $90,000 - $120,000

About the Company

• Trisura is a young, growth-oriented team committed to exceptional talent, named one of Canada’s Top Small and Medium Employers since 2017.
• Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms.
• The company, founded in 2006, operates across North America with offices in Toronto, Ottawa, Halifax, Montréal, Calgary, Vancouver, Stamford, Denver, Chicago, Philadelphia and Oklahoma City.
• Trisura is uniquely positioned to satisfy all varieties of risk in Contract, Commercial and Developer Surety, Directors' and Officers' Liability, Fidelity, and Professional Liability including Media Liability, as well as Warranty products.

Equal Opportunity

• We are committed to an inclusive and barrier-free workplace that reflects the diversity in each of our offices across Canada. Accommodations will be provided on request for candidates taking part in all aspects of our recruitment and selection process.