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About the Role

The Audio & Communications Technician plays a critical role in maintaining and supporting the systems that create a safe, immersive, and thrilling environment. This position involves the installation, maintenance, repair, and troubleshooting of public address systems, telephones, speakers, microphones, and related infrastructure.

Responsibilities

• Install, maintain, troubleshoot, and repair public address (PA) systems, including amplifiers, speakers, microphones, paging equipment, and associated components.
• Maintain and repair park-wide communication systems, including telephone systems and operational communication equipment.
• Install, route, and terminate wiring, cabling, conduit, and related infrastructure for audio and communications systems.
• Support communications equipment at rides, attractions, facilities, and other operational areas throughout the property.
• Diagnose equipment failures and implement timely repairs to minimize operational downtime.
• Read, interpret, and update technical diagrams, wiring schematics, and installation plans.
• Assist with the design, expansion, and improvement of park-wide audio systems.
• Ensure all installations and repairs meet applicable codes, standards, and company policies.
• Follow and enforce Lock Out/Tag Out (LOTO) procedures when servicing equipment and systems.
• Safely operate lifts, ladders, hand tools, and testing equipment.
• Maintain accurate records of repairs, inspections, maintenance activities, and system modifications.
• Respond to operational calls and technical emergencies as needed.
• Support special events and seasonal projects requiring temporary audio or communication installations.
• Promote and maintain a strong culture of safety and operational excellence.
• Assist other departments and technical teams to support the overall operation as needed.

Requirements

• Must be at least 18 years of age.
• Ability to safely work at heights of up to 100 feet.
• Ability and willingness to wear and utilize approved fall protection equipment.
• Must be able to climb ladders, work from aerial lifts, and access elevated work areas.
• Ability to lift, carry, and move equipment and materials weighing up to 50 pounds.
• Available to work flexible schedules; preference for availability early mornings prior to theme park opening during summer season.

Skills

• Strong understanding of commercial audio, paging, and public address systems.
• Experience installing, maintaining, and troubleshooting communication infrastructure.
• Ability to read wiring diagrams, technical drawings, and system schematics.
• Knowledge of low-voltage electrical systems and industry installation practices.
• Ability to work independently while managing multiple priorities.
• Strong troubleshooting and problem-solving abilities.
• Experience using hand tools, power tools, testing equipment, and diagnostic instruments.
• Basic knowledge of Microsoft Office products.
• Strong knowledge in audio systems installation, communications systems, telecommunications, low-voltage systems, or a related technical field.
• Demonstrated knowledge of audio system design, installation, maintenance, and repair.
• Understanding of Lock Out/Tag Out (LOTO) procedures and workplace safety practices.

Work Type

• Full-time

Education Level

• High school diploma or equivalent required
• Technical certification or related education preferred

Salary/Compensations

• $18.00- $20.00/hr

Benefits

• Paid training
• Career growth and advancement opportunities
• Hands-on experience with complex communications and audio systems
• Supportive and team-oriented work environment
• Employee recognition programs and team member events
• Complimentary admission to attractions
• Discounts on food, merchandise, and select services
• Additional employee perks and benefits